Auction players

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JP Cormier

• February 16, 2019 00:19

Hi there, I purchased 2 players through Auction last night, my cash was deducted for them but still do not have them on my roster?? Is there a reason for the delay??

Jeeps
1:3200155
1x68aknvLT

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  FTB Team

  • February 18, 2019 16:05

  Hi @JP Cormier,

  Can you please confirm which players you're referring to so we can give you a more specific response as soon as possible?

  For any other technical issues like this, please kindly send them in our "Bugs & Technical Issues" thread so we can keep the forum as organized as possible. Thanks!

  The FTB Team

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  JP Cormier

  • February 19, 2019 01:11

  Hi I’m sorry I can’t remember their names as I’ve been signing quite a few players in the last 3 days. I can tell you it was around 6am on Friday morning, both ranging between 16,000,000 and 19,000,000. I continued checking under the 30second mark to make sure no one else outbid me. Then waited for the inbox message which never came, but the cash was never returned if someone else actually outbid me. I make sure to check the cash balance regularly when signing players as sometimes there are lag issues with other bidders in the last seconds of an auction. If you can look at my account purchase history, you’ll see that the 35-40 million is not a huge deal to me, but the players were upgrades for the positions I was signing them for. I think one of them was a OL for the titans, probably a OT. Thank you

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  FTB Team

  • February 19, 2019 16:31
  • Edited

  Hi @JP Cormier,

  We've just checked into your account and all bids that were exceeded in your account were refunded back to your account. In any case, since we understand there can always be mixups in our database too, we've refunded that cash into your account now.
  
  Regards,
  The FTB Team

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  JP Cormier

  • February 20, 2019 12:09

  Thank you for taking the time to look into it. Just reassures me that this is a quality game, and makes me enjoy it that much more. I’m pretty motivated to try and win this first ranking system event going on right now, so the auction transactions are a definite priority right now, lol. Thanks again, you guys are great! 👍🏻

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  FTB Team

  • February 20, 2019 15:35

  No problem at all @JP Cormier! We're glad to assist! If you experience any other technical issues, please send them in our "Bugs & Technical Issues" thread.

  Thanks!
  The FTB Team

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