missing points from xmas event

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    The One And Only Mike Smith

    it’s been 19 hours, any update on this? i’m getting screwed in my ranking in the event

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    DonW

    Same here.

    Another question: The App connects every time to the server (which its takes some time) and my xmas-place is not updated. 

    My sons iPad does also didn't update the placement. If I open the xmas-event every time the pace ist shows me no.1.

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    FTB Team

    Hi @Mike Smith -- Apologies for the delay in getting back to you. Our offices had been closed for the New Years holidays since December 28th, and we could not reply sooner. We had written a post to inform you all about this last week:
    https://fromthebench.zendesk.com/hc/en-us/community/posts/360022368713-OFFICE-CLOSED-FOR-HOLIDAYS-December-24th-25th-31st-and-January-1st

    Regarding your issue, we've checked into your account but can only find that your last winning streak was 62 games. Can you please clarify when you won the 500 games in a row that should have given you the 4,000 points? Please let us know when you can.

    @Nfl -- Are you still experiencing these same technical issues? Please let us know when you have a moment.

    For any other technical issues, please kindly send them in our "Bugs & Technical Issues" thread so we can keep all bug-related issues together and the forum as organized as possible. Thanks!

    The FTB Team

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