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9 comments

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    FTB Team

    Hi Андрей Бегель,

    We've added the rewards for July and August into your account now.

    The FTB Team

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    Андрей Бегель

    Thank you

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    FTB Team

    You're welcome. Have a nice day.

    The FTB Team

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    Jonathan Gonzalez Gonzalez

    Hi... The same problem... I didn't receive the rewards this year in the summer season

    GM= jony
    ID= 2:6577226
    Fan code= 2x7ciQSTVX

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    Kim

    Hi, I also didn't received All-star summer season reward

    Please check my account

     

    ID: 2:6225035

    Fancode: 2x1359xLRY

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    FTB Team

    @Jonathan Gonzalez Gonzalez and @Kim,

    Can you please try logging out of your account in "More > My account > More > Logout" and log back in with either Facebook or FTB Account? That should fix the issue of the COLLECT REWARD button not appearing in the SUMMER SEASON section.

    Please let us know if that still does not help,

    The FTB Team

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    Jonathan Gonzalez Gonzalez

    Thank you! Your instructions solve the problem in the last summer season (September). However in the summer season of August, I have the same problem... And now I can't receive the reward for August... Thank you very much

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    Gints Aveniņš

    Same for me
    ID: 3:8030678

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    FTB Team

    Thank you for your confirmation, @Jonathan!

    @Gints Aveniņš,

    Can you please try doing what I sent to Jonathan and Kim the other day? Please try logging out of your account in "More > My account > More > Logout" and log back in with either Facebook or FTB Account? That should fix the issue of the COLLECT REWARD button not appearing in the SUMMER SEASON section.

    Please let us know if that still does not help,

    The FTB Team

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