Can i delete my account?

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    FTB Team

    Hi @Emanuele,

    Can you please send me your User ID so that I can check into your account and give you more detailed instructions on how to do that? If you delete your account, you will delete everything you have in it, players, coins, cash, etc. All users have the opportunity to delete their account if they want unless it's linked to FTB Account or Facebook. In that case, we need to unlink those accounts so that you can proceed.

    - Brino

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    Emanuele Chioccola

    My id is 3:2204428, it is linked both to facebook and ftb account. Thanks!

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    FTB Team

    Hi @Emanuele,

    I've gone ahead and unlinked your FTB and Facebook account from the game. You can delete it in "More > My account > More > Delete Account". 

    For any further questions about the game, please let us know in our General Questions thread.

    - Brino

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    Katherine Hardwick

    I too would like to restart a franchise and unlink my ftb and fb accounts. I started a new guest franchise but if i log out, i will lose the progress already made so I don't know how to get my id

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    FTB Team

    Hi @Katherine Hardwick -- In order to unlink your Facebook and FTB Accounts from your previous game, we would need to have more information about that account. Since you say you cannot find your User ID, can you please let us know if your FTB Account was created with the same Yahoo email address you used to contact our Support platform? Please let us know.

    In order to help us keep the forum as organized as possible, would you mind sending all future technical issue messages in our "Bugs & Technical Issues" thread? Thanks so much!

    The FTB Team

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    Katherine Hardwick

    The FB and FTB accounts connected to the ID that i want to unlink is the same email address that I previously used to contact support.

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    FTB Team

    Hi @Katherine -- Thanks for your confirmation. We've gone ahead and unlinked them for you now. Let us know if you have any issues with that.

    The FTB Team

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    Christopher Rivera

    Hey, I haven’t played the game in a while and would like to delete my progress as well, my Id is 1:7852072

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    FTB Team

    Hi @Christopher Rivera,

    We've gone ahead and unlinked your Facebook account now. Now you can go to the section "More > My account > More > Delete account". Let us know if you have any further questions in our "General Questions" thread so we can keep the forum as clean and organized as possible. Thanks!

    The FTB Team

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