Moving to a new planet

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PatriciaO

• May 29, 2018 19:58

Hi,
I completed all the task to move to the platinum planet but for some reason I’m stuck in the gold planet. What could be the reason for this? Could it be because of the world club planet qualification?
Thanks for the help.
Patricia

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  FTB Team

  • May 30, 2018 07:52

  Hi @Patricia,

  Can you please send me your User ID so that I can check into your account and see what may have happened? Without that information I can't check into it. 

  For further techncial issues that you're experience, would you mind sending them in our "Bugs & Technical Issues" thread so that we can keep the forum as clean and organized as possible? Thanks!

  - Brino

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  PatriciaO

  • May 30, 2018 08:11

  Hi Brino,

  Sorry for putting it in the wrong forum. I thought it might be related to the World Cup planet qualifications so that’s why I ended up here (after reading the information about the planet).
  Thanks for your help anyway!
  My user ID is 1:148556.

  Patricia

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  FTB Team

  • May 30, 2018 08:58

  Hi @Patricia,

  No worries! It's not the wrong forum, we just want to try to keep everything as organized as possible in the specific threads, but it's not a big deal ;)

  I've checked into this and I can see that you have completed the requirements, however, since you completed the last requirement after the league had already ended, you won't be promoted until this coming Sunday.

  Keep in mind that the Planet promotions are only done on Sundays once the league has ended and, in order to promote you, the requirements must be completed before the league ends.

  Let me know if you have any further questions.

  - Brino

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