i didn’t get my league prize ?

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Bobby Terreto

• March 05, 2018 00:26

after the countdown finished i tapped the prize down on the right corner and the game froze. When i reopened the game i was promoted but suddenly i saw no change of money nor gold . I finished 2nd place in the silver league. Thank you

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  FTB Team

  • March 05, 2018 13:19

  Hi @Bobby

  Can you please send me your User ID so I can check into this? Without that information I won't know where to look.
  Also, for any future technical issue, please kindly send it in this thread: 
  https://fromthebench.zendesk.com/hc/en-us/community/posts/360000263247-Bugs-Technical-Issues

  That way we can keep everything organized, whether its a bug, question or discussion topic.

  Thanks!

   

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  Hhalley3

  • May 31, 2018 01:30
  • Edited

  I participated in a league tournament last week, which ended over Labor Day weekend. After the contest finished, there was an error message posted to the main game page that said there was a problem with issuing the league prizes that would be fixed (and awarded) soon. Unfortunately, I never received my prize. Please look into this issue...

  Harry Halley

  1:7123438

  1x3diCHSTV

   

  I also have a 2nd account with the exact same problem.

  Harry Halley

  1:7145308

  1x28nvHWXZ

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  FTB Team

  • May 31, 2018 07:02

  Hi @Hhalley3,

  Apologies for that inconvenience. I've gone ahead and added the rewards into your accounts now.

  For any future technical issue, please kindly send it in our "Bugs & Technical Issues" thread so that we can keep everything organized, whether its a bug, question or discussion topic.

  Thanks!

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