Special competition deleted

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Torninho

• February 14, 2018 19:27

Hi Brino, the last special competition have been deleted, and I didn’t have a chance to collect my prize. Unlike previous competitions, there was no message in the game to say it was being deleted. 

Can you please add the prize to my account? 

My ID is 1:5519 and I should receive 250 coins and a power up. 

On a larger point, you should give people a week to collect the prize. If the prize is power ups, then it makes sense to let people collect it on the weekend in time for the weekly league. Otherwise, just give cash and coins instead of power ups. 

Thanks, 

Matt

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  FTB Team

  • February 15, 2018 11:39
  • Edited

  Hey @Matt,

  I've just checked into this and it seems the dates of the post weren't correct and the message didn't appear correctly.
  I've gone ahead and added the rewards into your account now. For any further bugs or technical issues, please post in the following thread so we can keep everything clean and organized:
  https://fromthebench.zendesk.com/hc/en-us/community/posts/360000263247-Bugs-Technical-Issues

  I'll also share your message about the time needed to collect the reward so they can take it into account.
  
  Thanks!
  Brino

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  Torninho

  • February 15, 2018 19:14

  Thanks Brino

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  FTB Team

  • February 16, 2018 10:20

  You're welcome! ;)

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