Lost coins

This was the thread on the other board. Thanks for giving me my reward (stojakovic), but in the process, i lost 2000 coins i think. Please fix. Thanks. -TITO

Quote from: Jolt on January 31, 2018, 09:54:48 AM
Hi brino. I was not able to log in last January 26, so i failed to collect my prize. It’s just a stojakovic i think, on my second account ID 3:1182614. Can you please credit me the player and coins? Never mind the power up.

Also, John Wall was replaced by Drummond in the all stars. Can you put drummond on the “buy now” so we can buy him? Thanks

Hey @Jolt,
Either this weekend or Monday, Drummond will appear in the "Buy Now" section.
Regarding the reward, are you referring to the Global Games competition reward? If so, I've just added it into your account. Keep in mind that the message to collect your prizes for those competitions are always added a few days in advance, so if you see you won't be able to log in one day, it's best to collect them earlier.
-Brino

FTB Team

February 02, 2018 07:46

Hey @Tito,

I've just looked into your account now and it seems as if you spent 2,185 coins in 3 different power ups between January 31st and yesterday, February 1st.

If those purchases were made in error, please let me know as soon as possible and I'll remove them and refund the coins.

Brino

Tito Oria Jr

February 07, 2018 09:18

Oh ok, i never made that purchase since i have been saving every coin for months now, since I rary spend real money on this account. Thanks in advance for the refund!

TITO

February 07, 2018 10:29

Hi @Tito,

I've refunded the coins into your account and removed the power ups from those purchases.

Lost coins

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