Bugs & Technical Issues
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If you've experienced a technical issue in the game, and you need help, this is the place to be. Please explain the issue you've experienced as best as possible and please include the following information so that we can quickly access your account and resolve the issue for you:
- Your User Name,
- Your User ID
- Your Fan Code
- Please also specify for how long you have been experiencing this issue, in which section/screen of the game, which platform you are using (Android/iOS), as well as the device and model.
Thanks!
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Hi @Pradeepkm81,
Are you referring to Be a Legend Football or our game Fantasy Manager Football? Keep in mind that they're 2 different games. Please write about Fantasy Manager in our corresponding forum here. Thanks!
The FTB Team
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Hi @Young Choi - Please note that this forum is for a different game. For Fantasy Manager, please use the following thread in our Fantasy Manager Football forum: "Bugs & Technical Issues".
This issue with the points has already been resolved.
Regards,
The FTB Team -
Hello,
I paid for a package yesterday (on Be a Legend) because your game told me that any purchase would remove the ads. I really like not having to see ads every 20 seconds so I took the chance to get a quick start to the game and remove the ads. Unfortunately that only lasted for a few hours as I keep getting ads during my matches and it's ruining my experience.
Also my the text boxes don't allow me to see what is being typed in any of the support fields. Finally your support tab in game is bugged and won't allow me to complete the action which is why I am here.
Id: 3690107
Fan; 005feubdPlease fix.
Thank you,
Nic
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Hi @Nfurger -- Since you also contacted us through our Support platform and we had already replied, please kindly continue to write to us there so we can avoid handling this twice and we'll resolve this all for you as soon as possible.
We're also going to check into the support tab now.
Regards
The FTB Team -
Hey everyone
I want to transfer my account from Juventus fantasy manager to football fantasy manager and I have submitted my ID but still when I sign in with my ftb account it starts from level 1
And in a week you guys will deactivate the platform
Help me with this asap please
Manager nameb: Metalord
Id 1:484461
Fan code: 1x5GvpHNoH
Os: Android 9.1
Device: Huawei P30 pro
Thanks -
Hi @Metalord -- Please note that this forum that you're writing in is for our game Be a Legend, not Fantasy Manager Football. Please kindly save the following link --> HERE for our Fantasy Manager game. Don't worry, even if the game is deactivated, we can help you with the migration, but we're going to help you with it as fast as possible anyway. We've checked into your account and found that you already have an account linked to your device on that game, that's what's causing the problem. Would you like for us to proceed with the migration and remove that one account?
Regards
The FTB Team -
Sure, and thanks for your help
But the problem is that I was logged off Juventus fantasy manager and when I want to log to FFM it says invalid password although it's correct
I just have a blank message with only (accept) option to click and no matter how many times I tried to log in is the aame problem
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Hi @Metalord -- We understand. We're going to look into that, but in this case, the issue is that you already have an account linked to your device on FMF19. We've added your ID to the list of accounts to force the migration and remove the account you have linked to your device already. Once the process is done, you'll receive a message in Juventus FM.
Regards
The FTB Team -
Então, primeiro fui para a primeira rodada e ganhei a partida da 1ª rodada da copa do Brasil. Ele diz que haverá uma partida de copa todos os jogos do campeonato e eu joguei outra temporada e não recebi outro jogo de copa, embora eu ganhei. Então, finalmente, recebo uma partida de copa, mas ela diz 1 rodada e ainda assim não me deixará jogar depois de algumas partidas, mesmo que eu ganhe.
- Seu nome de usuário - WHEBERT
- Seu ID de usuário - 3768205
- Seu código de fãs - 006vivas
- Por favor, especifique por quanto tempo você está enfrentando esse problema(Desde que comecei a jogar competições), em qual seção / tela do jogo(Jogar Competições), qual plataforma está usando (Android), bem como o dispositivo e modelo(Samsung Galaxy J2).
Obrigado! -
Hi guys, please kindly use the correct forum. This one is for our game "Be a Legend".
This issue you're writing about should already be resolved. If you need any further assistance, please kindly write about Fantasy Manager in our forum here: FANTASY MANAGER FOOTBALL.
Thanks!
The FTB Team
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