Bugs & Technical Issues

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16 comments

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    Pradeepkm81

    Hi. Everytime i watch an add in Player improvement the time stays the same instead of half for the training to complete. i.e. 3days. Stay 3 days instead of 1day and 12h as usually. Issue is since this weekend. Fan code 1xFraJTUpB.
    Thanks.

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    FTB Team

    Hi @Pradeepkm81,

    Are you referring to Be a Legend Football or our game Fantasy Manager Football? Keep in mind that they're 2 different games. Please write about Fantasy Manager in our corresponding forum here. Thanks!

    The FTB Team

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    Young Choi

    Hi, I am playing Liverpool Fantasy Manager. I am got getting total win points for Liverpool April Superleague. I got win points and consecutive win point but not total win points. Please fix and update missed points, please.

    Fan code: 1x5bdfmorS
    ID: KanCHOI

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    FTB Team

    Hi @Young Choi - Please note that this forum is for a different game. For Fantasy Manager, please use the following thread in our Fantasy Manager Football forum: "Bugs & Technical Issues".

    This issue with the points has already been resolved.

    Regards,
    The FTB Team

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    Nfurger

    Hello,

    I paid for a package yesterday (on Be a Legend) because your game told me that any purchase would remove the ads. I really like not having to see ads every 20 seconds so I took the chance to get a quick start to the game and remove the ads. Unfortunately that only lasted for a few hours as I keep getting ads during my matches and it's ruining my experience.

    Also my the text boxes don't allow me to see what is being typed in any of the support fields. Finally your support tab in game is bugged and won't allow me to complete the action which is why I am here.

    Id: 3690107
    Fan; 005feubd

    Please fix.

    Thank you,

    Nic

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    FTB Team

    Hi @Nfurger -- Since you also contacted us through our Support platform and we had already replied, please kindly continue to write to us there so we can avoid handling this twice and we'll resolve this all for you as soon as possible.

    We're also going to check into the support tab now.

    Regards
    The FTB Team

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    Metalord

    Hey everyone
    I want to transfer my account from Juventus fantasy manager to football fantasy manager and I have submitted my ID but still when I sign in with my ftb account it starts from level 1
    And in a week you guys will deactivate the platform
    Help me with this asap please
    Manager nameb: Metalord
    Id 1:484461
    Fan code: 1x5GvpHNoH
    Os: Android 9.1
    Device: Huawei P30 pro
    Thanks

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    FTB Team

    Hi @Metalord -- Please note that this forum that you're writing in is for our game Be a Legend, not Fantasy Manager Football. Please kindly save the following link --> HERE for our Fantasy Manager game. Don't worry, even if the game is deactivated, we can help you with the migration, but we're going to help you with it as fast as possible anyway. We've checked into your account and found that you already have an account linked to your device on that game, that's what's causing the problem. Would you like for us to proceed with the migration and remove that one account?

    Regards
    The FTB Team

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    Metalord

    Sure, and thanks for your help

    But the problem is that I was logged off Juventus fantasy manager and when I want to log to FFM it says invalid password although it's correct

    I just have a blank message with only (accept) option to click and no matter how many times I tried to log in is the aame problem 

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    FTB Team

    Hi @Metalord -- We understand. We're going to look into that, but in this case, the issue is that you already have an account linked to your device on FMF19. We've added your ID to the list of accounts to force the migration and remove the account you have linked to your device already. Once the process is done, you'll receive a message in Juventus FM.

    Regards
    The FTB Team

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    Whebert Carlos

    Então, primeiro fui para a primeira rodada e ganhei a partida da 1ª rodada da copa do Brasil. Ele diz que haverá uma partida de copa todos os jogos do campeonato e eu joguei outra temporada e não recebi outro jogo de copa, embora eu ganhei. Então, finalmente, recebo uma partida de copa, mas ela diz 1 rodada e ainda assim não me deixará jogar depois de algumas partidas, mesmo que eu ganhe.





    - Seu nome de usuário - WHEBERT

    - Seu ID de usuário - 3768205

    - Seu código de fãs - 006vivas

    - Por favor, especifique por quanto tempo você está enfrentando esse problema(Desde que comecei a jogar competições), em qual seção / tela do jogo(Jogar Competições), qual plataforma está usando (Android), bem como o dispositivo e modelo(Samsung Galaxy J2).



    Obrigado!

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    FTB Support

    ¡Hola, @Whebert Carlos! -- Estamos un poco confundidos con la competición que dices. ¿Podrías confirmar si te refieres a nuestro juego Be a Legend? ¿Tienes alguna captura de la competición a la que te refieres?

    Un saludo,
    El equipo FTB

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    John Fraser

    Hi, playing LFC fantasy. Problem is game appears ok but then just get a spinning football when try to do anything. It’s frozen! Help please!

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    Sotea Weisberg

    When I open the app and go to jobs to collect the rewards I can't collect them. It says an error has occurred. Please help. Thx. 

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    Sotea Weisberg

    When I open the Real Madrid fantasy messenger app and try to collect the rewards under jobs it says that an error has occurred and I can't collect them. Please help. Thx

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    FTB Team

    Hi guys, please kindly use the correct forum. This one is for our game "Be a Legend".

    This issue you're writing about should already be resolved. If you need any further assistance, please kindly write about Fantasy Manager in our forum here: FANTASY MANAGER FOOTBALL.

    Thanks!
    The FTB Team

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