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    FTB Team
    03/11/2016 11:48:59 (cochese)

    Hola, me gustaria saber cuando ( que fecha ) va a estar implementado el resto de los planetas,Plata y Oro, ademas si ya clasifique 2do en primera división hace ya un mes esto me sirve para subir al siguiente planeta (Plata)
    saludos
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    FTB Team
    03/11/2016 13:43:45 (Brino)


    Brino, então porque não subi automaticamente para o planet de prata?


    Hola, Capitito3d:
    Es justo lo que acabo de explicar antes de tu comentario. El planeta plata no está disponible aún. No subirás a ese planeta hasta que esté disponible. En cuanto esté disponible os avisaré.
    -Brino
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    FTB Team
    03/11/2016 13:44:12 (Brino)


    Caro Brino, 
    Grazie per le informazioni che ci dai.
    Credo sia ormai fondamentale perché il gioco non muoia di sbloccare il livello argento. Anche se ancora non sai con esattezza la data puoialmeno darci qualche informazione in più!!!! Almeno sapere se sarà entro 7  giorni , 20 giorni , un mese. Sarebbe utile per la strategia dì ognuno!!! Senza questa informazione il gioco perde molto. Ormai è molto chiaro che gli utenti sono veramente stanchi!!!!

    Grazie


    Ciao alchimista77,
    Ti ho risposto nell'altro messaggio del campionato;)
    -Brino
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    FTB Team
    03/11/2016 13:44:35 (Brino)




    Hi Brino,

    I want to buy the uniforms of halloween. This year you won't put to sell??


    Hi Domeni,
    This year the uniforms were not released for Halloween. We'll look into adding them in for next Halloween.
    -Brino


    Brino,

    You need to released a new uniforms. This part of the game is forgotten.


    Hi Domeni,
    I'll share this with the team so they can check into it.
    -Brino
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    FTB Team
    03/11/2016 13:45:35 (Brino)


    Hola, me gustaria saber cuando ( que fecha ) va a estar implementado el resto de los planetas,Plata y Oro, ademas si ya clasifique 2do en primera división hace ya un mes esto me sirve para subir al siguiente planeta (Plata)
    saludos


    Hola, cochese:
    Lo siento pero no tengo esta información. En cuanto tenga esta información os avisaré aquí en el foro.
    De momento el planeta plata no está disponible pero en cuanto está os avisaré.
    Un saludo,
    -Brino
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    FTB Team
    07/11/2016 08:10:41 (Jon Snow)

    Hi,
    I finished 2nd in first division last week. I thought the requirement for silver planet would be checked off (finish 1st, 2nd or 3rd in 1 division) but I still have an empty green ring. Does it still count for moving up ? Watch does "move up in the special event " mean ? Any idea when silver planet opens ?

    Thanks

    Edit : wrong planet.
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    FTB Team
    08/11/2016 00:11:13 (Mr Nerv)







    Howdy! I see there's an update for RM '16, is this gonna wipeout all of the special tournaments? I have a lot of those at final stage games, so have a fair few coins and cash in hand, but obviously I can't collect them without updating, any advice for me?


    Hi Mr Nerv,
    If you're promoted to the bronze planet then yes, the tournaments are new, from the new bronze planet.
    Let me know if you have any other questions.
    -Brino


    So, can I be placed in a green planet position where my game stays intact and I can collect everything before moving up? My team should be decent enough to instantly progress, but I'm not gonna update until I can at least try to solve that issue.

    Thanks Brino!


    Hey Mr Nerv,
    When you say "So I can collect everything" - are you referring to something in particular? Regarding being placed in the green planet position, the change is automatic as soon as you update and access the new version. If you completed the requirements to rise to the Bronze planet, your account will automatically rise to that planet. At this time it's not possible to place specific users in specific planets.
    Please let me know about the previous question and I'll help you out as best as possible.
    -Brino


    As mentioned, as the old version of this game stood, all the special tournaments were there such as St Patrick's Day, What a Weekend, as well as the Copa America and Euro 2016, and these were played u until the final game of most sections of these tournaments.
    So, if I had known an update was due, I would have played and collected the many, many millions and a very decent amount of coins that were just one game away in many cases. I think there should have been some notice given about the update, and the league closed as it seemed I may have won the last league I participated in, but I now think where the top 2 players made the early switch meaning the mid-level guys beat them, it was a false hope as the game was cut off midway through the league.

    Admittedly, I could be on a month holiday fighting bears (not really of course!) and sleeping in a log cabin in some mountains, totally unaware of the update to RM '16, and having the amount of money in it - it may all be gone if I am in the new game at all. I'd expect that being in the 1st division for all but one week for over a year, bronze planet level is possibly a good guess, therefore wiping out all of these prizes I'd hoped to have collected...

    Hopefully you get the point I'm talking about, let me know what the current situation is, and you also have a pm regarding FM '17.

    Thanks Brino!


    Hey Mr Nerv,

    Yep, just replied to your PM about FM'17!
    Regarding the tournaments, unfortunately as you already know it's not possible to collect those rewards now. I totally understand how you feel and I know you all put a lot of time and effort into the games, please note that it doesn't go unnoticed.
    We've had a lot of unexpected situations and issues both in the games and with the number of support requests received and that's why I've been in the forum a bit less than usual over the past month and a half. I try to get in every day to help you but lately, due to the recent situations, it's been a bit difficult for me, that's why I couldn't always provide you all with all the information.

    Things have been calming down a bit and I should be able to get into the forum more and provide you with more information, more often.

    Please let me know if you have any further questions, please let me know.

    -Brino


    Howdy Brino!

    ...So I decided to return and at least make up the numbers! As you've mentioned, everything was reset as I went into the Bronze planet area at Division 5, no doubt I'll be on the up soon...

    I was quite happy that my money was intact, that would've been time to walk if it wasn't, so I've already made a signing (or an upgrading at least)!
    However, I recall you mentioned an Android problem with a visual bug regarding my roster. I had 41/41, which you said should have been 41/42, but I tried bidding and could not. So I released a player to try and purchase another, didn't happen as I didn't want to get into another bidding war.
    I have a newer phone now, but still an Android based one, hence updating and rejoining. But that's still an obvious issue to deal with.

    I have a few basic suggestions for the games too, the first being a different colour tab in message section for different situations...
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    FTB Team
    08/11/2016 01:07:29 (Toni666667)

    Hallo

    Ich kann keine free coins durch video anschauen mehr bekommen. Nach dem Video kommt immer eine Fehlermeldung.

    Ich wäre sehr dankbar über Hilfe!!!
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    FTB Team
    08/11/2016 07:44:42 (Brino)

    Hi guys,
    I apologize for not being able to get into the forum yesterday. I had a lot of tasks to get done and it was impossible.
    I'll get through all of your messages today!
    -Brino
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    FTB Team
    08/11/2016 10:55:14 (Brino)


    Hi,
    I finished 2nd in first division last week. I thought the requirement for silver planet would be checked off (finish 1st, 2nd or 3rd in 1 division) but I still have an empty green ring. Does it still count for moving up ? Watch does "move up in the special event " mean ? Any idea when silver planet opens ?

    Thanks

    Edit : wrong planet.


    Hey Jon Snow,
    You're correct - that is the requirement to move up to the next planet but, unfortunately, the Silver planet still isn't available. I'm trying to get more information for you guys but, until now, they haven't given me any additional information. As soon as I do get it I'll share it with you here in the forum.
    "Move up with special events" is referring to the Superleague - at one point there will be a reward in the Superleague that will allow you to move up to the next planet.
    -Brino
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    FTB Team
    08/11/2016 11:01:31 (Brino)








    Howdy! I see there's an update for RM '16, is this gonna wipeout all of the special tournaments? I have a lot of those at final stage games, so have a fair few coins and cash in hand, but obviously I can't collect them without updating, any advice for me?


    Hi Mr Nerv,
    If you're promoted to the bronze planet then yes, the tournaments are new, from the new bronze planet.
    Let me know if you have any other questions.
    -Brino


    So, can I be placed in a green planet position where my game stays intact and I can collect everything before moving up? My team should be decent enough to instantly progress, but I'm not gonna update until I can at least try to solve that issue.

    Thanks Brino!


    Hey Mr Nerv,
    When you say "So I can collect everything" - are you referring to something in particular? Regarding being placed in the green planet position, the change is automatic as soon as you update and access the new version. If you completed the requirements to rise to the Bronze planet, your account will automatically rise to that planet. At this time it's not possible to place specific users in specific planets.
    Please let me know about the previous question and I'll help you out as best as possible.
    -Brino


    As mentioned, as the old version of this game stood, all the special tournaments were there such as St Patrick's Day, What a Weekend, as well as the Copa America and Euro 2016, and these were played u until the final game of most sections of these tournaments.
    So, if I had known an update was due, I would have played and collected the many, many millions and a very decent amount of coins that were just one game away in many cases. I think there should have been some notice given about the update, and the league closed as it seemed I may have won the last league I participated in, but I now think where the top 2 players made the early switch meaning the mid-level guys beat them, it was a false hope as the game was cut off midway through the league.

    Admittedly, I could be on a month holiday fighting bears (not really of course!) and sleeping in a log cabin in some mountains, totally unaware of the update to RM '16, and having the amount of money in it - it may all be gone if I am in the new game at all. I'd expect that being in the 1st division for all but one week for over a year, bronze planet level is possibly a good guess, therefore wiping out all of these prizes I'd hoped to have collected...

    Hopefully you get the point I'm talking about, let me know what the current situation is, and you also have a pm regarding FM '17.

    Thanks Brino!


    Hey Mr Nerv,

    Yep, just replied to your PM about FM'17!
    Regarding the tournaments, unfortunately as you already know it's not possible to collect those rewards now. I totally understand how you feel and I know you all put a lot of time and effort into the games, please note that it doesn't go unnoticed.
    We've had a lot of unexpected situations and issues both in the games and with the number of support requests received and that's why I've been in the forum a bit less than usual over the past month and a half. I try to get in every day to help you but lately, due to the recent situations, it's been a bit difficult for me, that's why I couldn't always provide you all with all the information.

    Things have been calming down a bit and I should be able to get into the forum more and provide you with more information, more often.

    Please let me know if you have any further questions, please let me know.

    -Brino


    Howdy Brino!

    ...So I decided to return and at least make up the numbers! As you've mentioned, everything was reset as I went into the Bronze planet area at Division 5, no doubt I'll be on the up soon...

    I was quite happy that my money was intact, that would've been time to walk if it wasn't, so I've already made a signing (or an upgrading at least)!
    However, I recall you mentioned an Android problem with a visual bug regarding my roster. I had 41/41, which you said should have been 41/42, but I tried bidding and could not. So I released a player to try and purchase another, didn't happen as I didn't want to get into another bidding war.
    I have a newer phone now, but still an Android based one, hence updating and rejoining. But that's still an obvious issue to deal with.

    I have a few basic suggestions for the games too, the first being a different colour tab in message section for different situations...


    Hey Mr Nerv,
    In Fantasy Manager 2017 that visual error you're referring to should be resolved in the next version we release. I can assure you that the issue has been resolved, but not yet released since we're awaiting some approvals first.
    Regarding your suggestions, I'll definitely send that to the team so they can take it into account. Let me know if you have any other Suggestions too - and if possible, just add them into the Suggestions thread ;)
    -Brino
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    FTB Team
    08/11/2016 11:02:34 (Brino)


    Hallo

    Ich kann keine free coins durch video anschauen mehr bekommen. Nach dem Video kommt immer eine Fehlermeldung.

    Ich wäre sehr dankbar über Hilfe!!!


    Hi Toni666667,
    Can you please clarify which game you're playing and please also send me your User ID which can be found in the section "More - My account - My data"?
    Thanks!
    -Brino
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    FTB Team
    08/11/2016 14:32:49 (CODM)

    hi Brino

    I finished 2nd in the league and played special event but still in bronze planet. how we can move to silver planet?

    regards
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    FTB Team
    09/11/2016 00:24:36 (Toni666667)

    Hey brino

    Ich spiele juventus fm 17 und meine ID ist: 1:932097

    Danke für deine Hilfe
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    FTB Team
    10/11/2016 09:45:26 (Brino)


    hi Brino

    I finished 2nd in the league and played special event but still in bronze planet. how we can move to silver planet?

    regards


    Hi CODM
    Unfortunately the Silver planet still isn't available. We're working to make it available soon.
    As soon as I have more info on when it'll become available I'll let you know.
    -Brino
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    FTB Team
    10/11/2016 09:47:23 (Brino)


    Hey brino

    Ich spiele juventus fm 17 und meine ID ist: 1:932097

    Danke für deine Hilfe


    Hi Toni666667,
    Thanks for letting me know! Our development team is already aware of the current issue with the videos in Juventus Fantasy Manager and they're working to resolve the issue as soon as possible.
    Please let me know if you have any further questions in the meantim.
    -Brino
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    FTB Team
    13/11/2016 20:55:46 (Ms T)

    Hi Brino

    Will MCFC FM be getting an update soon? The last was Nov '15  ???
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    FTB Team
    14/11/2016 10:41:30 (Brino)


    Hi Brino

    Will MCFC FM be getting an update soon? The last was Nov '15  ???


    Hey Ms T,
    Our developers are working on the 2017 versions of the games and we'll release them as soon as possible. Unfortunately we also have to rely on the Club itself as we need their approval, as well as Apple's before we can release the new versions to the public.
    In the Announcements' thread I've been trying to keep this information updated to you know which ones are coming next. Unfortunately we can't confirm exact dates or timeframes for the above reasons as it's hard for us to know how long it'll take the Club or Apple to approve the versions.
    As soon as I have the information I'll post it in the thread.
    -Brino
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    FTB Team
    20/11/2016 21:29:26 (Kelderkold)

    Why do i see the same bad players for sale again an again and again, since i become a bronze player Sergio Ramos has not been for sale once, and Srna only for sale one single time in 5 weeks.

    And when will we be able to buy the hottets new player for this season Kasper Dolberg ??????????
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    FTB Team
    20/11/2016 23:21:22 (Mr Nerv)


    Why do i see the same bad players for sale again an again and again, since i become a bronze player Sergio Ramos has not been for sale once, and Srna only for sale one single time in 5 weeks.

    And when will we be able to buy the hottets new player for this season Kasper Dolberg ??????????


    I would assume it's because Ramos has been injured and is due to return in a few weeks, but I also would like to see a wider selection of players available, regardless of if they've played this round of games or not...
    I have a few players I can't upgrade, after being team regulars last season, they're not playing currently, but long term - they're possibly off to big clubs.
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    FTB Team
    21/11/2016 15:11:22 (Brino)

    Hey Kelderkold,
    What Mr Nerve said is correct - when a player isn't actively playing, he has a value of 0, and doesn't appear in the auctions.
    Let me know if you have any further questions.
    -Brino
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    FTB Team
    22/11/2016 12:57:34 (Kelderkold)

    OK understand, just sad since he is green and lvl. 60 that I could not get him Bronze and training him.

    What about the levels of my bronze player when I progress to Silver on sunday? (if silver is ready) are that the same levels compared as from green to bronze, it would be nice to know which players I should train and which that keep the same even if i raise them one or two levels.

    Brino I did read some questions in Italian and Spanish, but it could be nice if the answer from you would be also in English.

    Sono Danese, parlo Danese, Inglese, Swedese, Norwese, Tedesco e un po Italiano, ma non parlo spagnolo.

    un cordial salute
    Kelderkold
    Keld is cool  ;)
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    FTB Team
    23/11/2016 18:13:39 (Domeni)

    Brino,

    When will you release the silver planet??? Whats happening with Ftb??? Are you kidding with your costumers??

    I have a bug too.
    Always after I watch the video "Recharge Free" appear the message "Sorry, try later" and my energy doesn't recover. Could you fix it, please??
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    FTB Team
    22/11/2016 14:45:02 (Brino)


    OK understand, just sad since he is green and lvl. 60 that I could not get him Bronze and training him.

    What about the levels of my bronze player when I progress to Silver on sunday? (if silver is ready) are that the same levels compared as from green to bronze, it would be nice to know which players I should train and which that keep the same even if i raise them one or two levels.

    Brino I did read some questions in Italian and Spanish, but it could be nice if the answer from you would be also in English.

    Sono Danese, parlo Danese, Inglese, Swedese, Norwese, Tedesco e un po Italiano, ma non parlo spagnolo.

    un cordial salute
    Kelderkold
    Keld is cool  ;)


    Hey Keld,
    Sure I understand! Unfortunately I can't translate every reply into all languages due to time purposes, but I usually write all the important messages in those 3, English, Spanish and Italian.
    If you have any specific questions just let me know and I'll gladly explain it in English. Unfortunately I don't speak Danish, Swedish, Norwegian or German though. I can say "Happy birthday" in Swedish and some things in German, but not enough to get a point across :D.
    The Silver level I believe won't be activated until the next version. I was just informed today. The thing is that I don't want to give too much info in case I'm wrong. I'd rather be sure about it before I let you know all those details. I'll add the levels for Silver as soon as I can.
    -Brino
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    FTB Team
    25/11/2016 23:13:30 (Kelderkold)

    Hi i am going to win 1.st division this week.
    Then i fullfilled my goal to be promoted to silver league.
    But it aint ready yet, and what will happend if i am loosing next week and moving down to 2.nd division?
    (Yes that can happen, teight division and i have a lot of work and not sble to play every day)
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    FTB Team
    28/11/2016 08:59:59 (Brino)

    Hi guys,

    First of all I'd like to apologize for being MIA lately, I got stuck for a couple of days in the mess of the Lufthansa strike which caused delays in other flights from other airlines. Anyway, I'm getting back into everything now and I'll get your questions, doubts or issues resolved for you all as soon as possible.

    -Brino
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    FTB Team
    28/11/2016 11:01:06 (Brino)


    Brino,

    When will you release the silver planet??? Whats happening with Ftb??? Are you kidding with your costumers??

    I have a bug too.
    Always after I watch the video "Recharge Free" appear the message "Sorry, try later" and my energy doesn't recover. Could you fix it, please??


    Hi Domeni,
    We're working to have the Silver Planet available as soon as possible. It should be in one of the next versions we release.
    Can you please remind me what your User ID is so I can check into that Energy video issue?
    Thanks!
    -Brino
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    FTB Team
    28/11/2016 11:02:06 (Brino)


    Hi i am going to win 1.st division this week.
    Then i fullfilled my goal to be promoted to silver league.
    But it aint ready yet, and what will happend if i am loosing next week and moving down to 2.nd division?
    (Yes that can happen, teight division and i have a lot of work and not sble to play every day)


    Hi Kelderkold,
    I've explained this a couple of times in previous posts, but basically it doesn't matter if you fall in the divisions again, as long as you met the requirement, once the Silver Planet is available, you should automatically rise to the next planet.
    Let me know if you have any further questions.
    -Brino
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    FTB Team
    28/11/2016 21:10:17 (ronald kristian)






    Hello brino,
    i've been playing for almost two and a half years but i have the some problem with the other now. I made a bid for neymar in bronze planner, I had almost 342,000,000 cash and my last bid was 72,800,000. But when bid exceeded my cash wasn't back and if i bid again its says "you're already negotiation". i didnt get back my cash untill auction expires. Please give my cash back or give me neymar for this problem..
    thanks brino..

    My details:
    ftb account: ronaldkristian182@gmail.com
    Username: bhebhek
    Fan Code: 1x1zbpoxFW (real madrid fantasy manager 2017)
    Bug facing time: wed, Okt 26 Approx 11.00 am bangkok Standard Time


    Hey ronald kristian,
    I apologize for the inconvenience. I've checked into your account and can confirm you did win the bid, therefore I've added Neymar (Bronze) at the corresponding level.
    -Brino


    It's OK.
    Thanks brino for neymar on my team now.


    You're welcome!
    -Brino


    hai brino..
    my last cash is 33.296.280. i buy a handful of cash 17m but my cash isn't increase until now. please check your system because my money was already taken and please give me my cash 17m immediatelly.
    thanks brino.

    My details:
    ftb account: ronaldkristian182@gmail.com
    Username: bhebhek
    Fan Code: 1x1zbpoxFW (real madrid fantasy manager 2017)
    Bug facing time: tuesday, nov 29 Approx 03.30 am bangkok Standard Time
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    FTB Team
    29/11/2016 11:20:30 (Domeni)



    Brino,

    When will you release the silver planet??? Whats happening with Ftb??? Are you kidding with your costumers??

    I have a bug too.
    Always after I watch the video "Recharge Free" appear the message "Sorry, try later" and my energy doesn't recover. Could you fix it, please??


    Hi Domeni,
    We're working to have the Silver Planet available as soon as possible. It should be in one of the next versions we release.
    Can you please remind me what your User ID is so I can check into that Energy video issue?
    Thanks!
    -Brino


    Brino,
    The videos is ok now.
    About the planet you need to release a silver and gold planet togheter, because will be bizarre to have the same problem with the gold planet.
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