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    FTB Team

    Hola @Felipe Câmara -- Sentimos el inconveniente. Somos conscientes de este fallo y ya está solucionado. Dentro de poco deberías estar en la división correcta.

    @Ronald Kristian -- Brino is no longer working with us, but we can help you just the same. The contract extension is to renew the contracts of the players that you have on your team, whose contract is about to expire. They do not help recover any released players. You can extend contracts for cash, and you can also add the separate Renewal Days that can be obtained in the Daily Bonus, Jobs, Tournaments and Superleague rewards. All players on the Champions planet have contracts, regular and legend players.

    If you do not renew the contract in that amount of time, your player will enter a 15-day grace period during which he will have 0 points, but you can still renew his contract without penalization.

    If you don't renew the contract during those 15 days, your player will lose 2 levels each day the contract is not renewed. If the player reaches level 1, he will drop to the previous planet.

    The Champions planet is the last planet.

    The FTB Team

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    Barrystout2001

    Hi there

    My username is Barry Stout, ID is 1:10227714, Fan Code is 1xopC8URqA. When I choose a renewal job, there is always an error code 9004 that comes up and therefore I cannot do the job. Can someone please help and sort this out? I look forward to hearing from you. Many thanks.

  • Avatar
    FTB Team

    Hi @Barry,

    We've actually replied to your other message in the Bugs thread.

    The FTB Team

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    Fernan Estevan Rivero Anillo

    Hola, siempre ganó la liga de primero, pero no subo de planeta, por qué? Qué se necesita?

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    FTB Team

    Hi @Fernan Estevan Rivero Anillo -- ¿Podrías enviarnos tu ID de usuario y confirmar el nombre del juego al que estás jugando para que podamos analizar tu cuenta y darte una respuesta más detallada lo antes posible? Gracias!

    El equipo FTB

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    Iulian Chitimus

    Hello,
    I read this:
    These days will appear as a new item in the game. You’ll need them for your new task of renewing your CHAMPIONS PLANET players’ contracts. The Renewal days can be obtained in the following ways:

    Tournaments
    Superleagues
    New Renewal job
    Daily Bonus (random)

    I can obtain renewals days only after i winning Wolfsburg tournament. It's about 1 renewal day. In explained section you said tornaments, not a tournament( wolfsburg).The other tournaments with renewals days, which are?

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    Sergey

    Hello.
    How can I synchronize my account in Fantasy Football Manager (I play on Apple iPad ios 9.0) with my mobile phone (I use HTC). Thank you in advance.
    Best,
    Sergey

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    FTB Team

    Hi @Iulian Chitimus -- The renewal days are rewarded in all special tournaments that provide coins, but not all of the regular tournaments. In the regular tournaments, at this time, you can find renewal days in the Wolfsburg, AC Milan and Tottenham tournaments.

    @Sergey -- You'd need to ensure that your account is linked to either Facebook or FTB Account. If that's not the case, please send us your User ID so that we can help you with a more detailed response on how to do this as soon as possible.

    The FTB Team

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    Iulian Chitimus

    Hello!
    I haven't renewals days for Ac Milan and Totenham tournaments in my account. You can verify.
    Name: Iulian Constantin Chitimus
    User id: 1:5115274
    Fan Code: 1X7chptHPT
    Platform: Android

    Game: Real Madrid fantasy manager 2019

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    Iulian Chitimus

    It's ok now. Can we have the other tournaments with renewals days  in the future for regular tournaments?

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    Poffa

    Is it possible as well to synchronize my account on Os with a Windows mobile ?

    thanks

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    Sergey

    FTB Team,
    Thanks for the reply. My account is linked both to Facebook and FTB. My ID is 1:10127997. Can you please provide me the details.
    Best,
    Sergey

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    FTB Team

    Hi @Iulian Chitimus -- Thanks for your confirmation. We're looking into adding them into more tournaments as well, but we cannot confirm any information at this time.

    @Poffa -- You can use your account on any device as long as your account is linked to either Facebook or FTB Account. On your other device, you'd only need to enter with Facebook or FTB Account from the login screen in "ACCOUNT ACCESS". Let us know if you need help with that.

    @Sergey -- If your account is linked to both Facebook and FTB account, on your other device, you'd only need to enter with Facebook or FTB Account from the login screen in "ACCOUNT ACCESS". Let us know if you need help with that.

    The FTB Team

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    Poffa

    Thanks for your reply, but I'm sorry I cannot find "account access".

    Is there a windows app to download ? where from ? or should I log in throgh a website ?

    thanks

  • Avatar
    Sergey

    FTB Team, Poffa
    The same with me.
    On FTB account cite I log in. Then I see a list of 10 games (NBA, Baseball, Football manager 15 (!) and seven clubs' football managers) with green button "FREE" under each game. If I push it, it takes me to http://www.fromthebenchgames.com/juegos-futbol/fantasymanager/home What is incorrect? Thanks in advance.

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    FTB Team

    Hi @Poffa and @Sergey -- It seems maybe we were talking about 2 different things. We were referring to when you open the game on your device, on the login screen, there should be Account Access or Guest Account. If you select "Account Access" it allows you to enter with either FTB or Facebook. Please let us know.

    The FTB Team

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    Poffa

    Thanks for your answer, but it's still not clear to me.

    I do not log-in any time into the App (OS)

    and I do not see the account access....

    anyway I didn't find a Windows App, so how could I connect with a windows device and sinchronyze it with my OS/Apple device ?

    Thanks

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    Sergey

    FTB Team,
    Thanks for reply but I have further questions too.
    The situation is folliwing. I play FM on iPad and do not log in/off. I don't have FM installed on my mobile phone (HTC). I have registered on FTB (http://account.fromthebenchgames.com) and linked Facebook to FM. That's all. It seems like it's the same as with Poffa.
    What should I (we) do, including should I install FM on mobile phone or can I get access to my account simply with Internet?
    Thanks in advance.
    Best,
    Sergey

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    FTB Team

    Hi @Poffa and @Sergey, what we're trying to say is that you have to open the application, and on the Login screen, you'll see 2 options "Account Access" or "Guest". When you select "Account Access", you can then select Facebook or FTB Account and it will allow you to access the same account that's on your other device.

    Is the game not allowing you to reach the Login screen by any chance? We don't have any other cases like this, so we're a bit confused as to where you're looking.

    Please let us know.
    The FTB Team

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    Poffa

    I do not log-in anytime, just open the App -as usual on Apple device- and find my self in my game 

    Maybe my details are saved somewhere so I don't have to type them everytime

    I tried to create an FTB account and there it asks for an email and psw but it seems like it's not activated so far since I have received no email to activate it.

    Anyway, my question is : how to log-in and play on a windows device ? do you have a Windows mobile app or should I connect through a website ? or there's no chance to play on windows devices ?

    Thanks

     

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    FTB Team

    Hi @Poffa -- As we said before, you need to ensure thats your account is linked to FTB Account or Facebook in order to access it on a different device, and on your other device, on the login screen, select "Account access > FTB Account or Facebook". Since you've been writing to us in our Support platform, so we can handle everything together and more comfortably, we're going to reply back to your email with these instructions, but unfortunately, it's the same as we've been explaining before. You'll receive an email shortly.

    The FTB Team

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    Sergey

    FTB Team,
    1. Regarding synchronizing the account. Do I understand correctly that I need to install the game on my mobile phone as well as on iPad? Then I cound use the same accont? If yes, then where could I download the game for free (I downloaded it on Apple store that I don't have on my phone)?
    2. I was promoted to Bronze planet and realized that my players are much weaker than the same players on this planet. Will I have the possibility to upgrade my players or I will have to pay second time to buy this players again (or other ones)?
    Regards,
    Sergey

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    FTB Team

    Hi @Sergey -- Yes, you can only access the game if it's installed on your device. Therefore, on your 2nd device, you have to install the game and on the login screen, select "Account access > FTB Account or Facebook", depending on which account your game is linked to.

    You can continue to improve your players while you're on the Bronze planet, however, if you want to continue improving them further than level 60, or if you want them to be stronger, you will have to sign them again to convert them into Bronze players.

    Please let us know if you need any further assistance.

    The FTB Team

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    Sergey

    FTB Team,
    Thanks for the reply. Then it seems like I have to quit here. The necessity to buy players on every planet is most stupid thing I ever heard. I've spend huge time to create strong team but now this all costs nothing.
    How can I delete my account? I've seen this button but can't find it now.
    Regards,
    Sergey

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    FTB Team

    Hi @Sergey -- We're sorry to see that you're not satisfied with this feature. Keep in mind that this is a way to continue progressing in the game. Your players will become much stronger and you'll be able to start competing against more difficult opponents. If you really want to delete your account, please send us your ID so we can check into it, because if it's linked to Facebook or FTB Account, that option won't appear and we'll have to unlink them for you so that it does. We hope that you can give the game a chance.

    The FTB Team

  • Avatar
    Sergey

    FTB Team,
    Thank you for the answer. I ask to delete my account.
    My ID is 1:10127997.
    Just in case fan code is 1x59qwMNQT.
    Regards,
    Sergey

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    FTB Team

    Hi @Sergey - We're sorry to hear that you want to delete your account. We've gone ahead and unlinked your Facebook and FTB accounts. To delete your account, you have to go to the section "More > My account > More > Delete Account".

    The FTB Team

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    Mbhanderi

    Hi Mods, are you going to post the final rankings for the April Superleague on Monday?

    I believe something dodgy is happening and wanted to see the final points before making my points.

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    FTB Team

    Hi @Mbhanderi -- The final rankings were posted yesterday and have been updated today with the new competition. Please let us know any questions you have about the points here. Thanks!

    The FTB Team

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    Mbhanderi

    Hi, I must’ve missed the final rankings. Are you able to tell me who won the Real Madrid superleague and how many points they finished?

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