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    FTB Team
    02/08/2017 15:45:49 (Surik)

    Totally agree with Ms T.
    New season is an absolute nightmare.

    I first won 6 matches in a row gaining 50 stars in total (8-9 stars per win) and moving up from 3000 to 3050. Then I suffered one loss to a player with level 5 legendary cards and got punished with -39 stars.

    It's ridiculous! Somehow the story about opponents strength doesn't sell. I'm not that strong (having at best level 2 legendary player) that shouldn't be entitled to more than 8-9 stars per win. During last season I managed to get at least 25 stars per win at best, now even 10 is out of the reach.

    Surik
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    FTB Team
    03/08/2017 15:15:57 (Surik)

    Now when I have managed to get quickly down from 3050 level to 2900 by losing 4-5 games to bots.

    Some simple questions that have come to my mind:
    Why can't I ever receive the same amount of stars for win (34-40) that I'm getting for the loss, even for winning the bots
    Why can't I ever receive the same amount of stars for loss (8-9 stars) that I'm getting for the win, even for losing by more than 7 goals to the bots?

    If your aim is to get rid of the real players and make it a playground for the bots then it's obviously justified.
    Otherwise you should have just skipped this season prizes renewal part.

    Surik
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    FTB Team
    04/08/2017 03:08:32 (Mahir56)

    How the star system work ? I mean when ı win game it only give Me 8-9 star but when ı lost it takes 35-40 star its not fair
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    FTB Team
    04/08/2017 03:17:57 (Mahir56)

    And where do you know that you are playing with bot
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    FTB Team
    08/08/2017 09:53:56 (THE WHITE MAMBA)


    Now when I have managed to get quickly down from 3050 level to 2900 by losing 4-5 games to bots.

    Some simple questions that have come to my mind:
    Why can't I ever receive the same amount of stars for win (34-40) that I'm getting for the loss, even for winning the bots
    Why can't I ever receive the same amount of stars for loss (8-9 stars) that I'm getting for the win, even for losing by more than 7 goals to the bots?

    If your aim is to get rid of the real players and make it a playground for the bots then it's obviously justified.
    Otherwise you should have just skipped this season prizes renewal part.

    Surik


    Hey there!

    The loss/gain of stars depends on how many stars your opponent has. If you have more stars than your opponent, you get less points for winning and you lose more points for losing. In the other hand, if you win against an opponent with more stars, you will get more, and if you lose, you will lose less.

    Standing at the top of the ranking is not an easy task, but if you want to prove that you are the best Top Stars player, you will have to prove it ;)

    Good luck all!

    Best regards,
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    FTB Team
    08/08/2017 12:32:54 (Ms T)


    The loss/gain of stars depends on how many stars your opponent has. If you have more stars than your opponent, you get less points for winning and you lose more points for losing. In the other hand, if you win against an opponent with more stars, you will get more, and if you lose, you will lose less.


    Aha.

    Though I think the problem we are all having with this is that we're constantly drawing bots as opponents.

    I don't think anyone has an issue having to play hard to stay in the top or to play hard to get ther, but the disadvantage is quite obvious and the margin is actually quite sizeable.

    These bots have cards mostly at maximum level, but do not even feature in the top 50. So by default, their cards are better, but they do not even feature on the ranking page and so because our ranking if I understand, is better, we lose more than we actually gain.

    We're losing 40 points, but never winning 40.

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    FTB Team
    09/08/2017 19:54:01 (Surik)

    Once again agree with Ms T.

    As said by Ms T, the opponents / bots with maximum level of cards are not listed among top 50. When I last checked, only 23 players have reached Silver or better award level.

    Currently I can enjoy only the slow pace of moving steadily downwards on stars. Winning 2 and losing 2 games, normally means  minus 40 stars. Struggling at the moment in 2750-2850 range.

    Despite that I have managed to keep 500-550 position meaning that others have dropped hopefully faster :)
    But that's also the only bright side of the game.

    At the moment I just can't see how can I improve my deck in reasonable time if season awards are taken out of the reach and special offers are off the table as well (most probably due to the fact that these offers ended with division 1).

    Surik
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    FTB Team
    10/08/2017 07:08:31 (Surik)

    Instead of whining all the time I suggest to build up the system not based on stars (or at least not based on stars only), but taking into account also the strength of the deck.
    (One way would be for example the amount of bucks used for improving the deck in hand)

    By doing that you appreciate also player's intelligence and strategy.
    Besides why not to give/take stars for the draw.

    Surik
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    FTB Team
    10/08/2017 10:58:07 (Ms T)

    I actually don't think they really care too much about how flawed the point system is now.

    You're basicallly punished for having better points. The losses outweighs the gains, every single time. The end of season rewards are useless if it's almost out of reach. No one is asking for it to be easy, it just needs to be balanced better.

    It sucks playing a bot, or a real player for that matter with cards improved to the maximum level and losing 40 points. The match isn't even a contest when you're opponent has max level cards. You can't win. That's fine. But then if and when we do beat someone with better cards, the points should be as much as what we lose when the situation is in reverse.

    With the free boxes and whatever other add-ons there currently is in the game, we actually still  have to pay to win since you've introduced this new point system.


    **Edit: Please. Have at it.
    https://vimeo.com/229173756

    Their line up:
    Pogba - Level 5 - Max Improvement Level
    Piqué - Level 8 - Max Improvement Level
    Lewandowski - Level 5 - Max Improvement Level
    James - Level 11  - Max Improvement Level
    Kroos  - Level 8 - Max Improvement Level
    Bale - Level 8 - Max Improvement Level
    Benzemá - Level 8 - Max Improvement Level

    Tackling - Level 11 - Max Improvement Level
    Zone Defense - Level 8 - Max Improvement Level
    Defensive Wall - Level 11 - Max Improvement Level


    Played roughly 12 games to make up about 150 points. Lost four in a row against similar opposition as in the video, ±160 points gone.

    Do you guys understand that THIS is the problem that we are having? It's not like we are paired against an opponent like this once or twice, it quite literally happens as you recover your losses only to be dragged down again. Prior to playing the game in the video, it took me 4 games just to make 35. One loss and that progress is gone. Throw in another two and you're even further down than to where you started since your first game.

    Standing at the top of the ranking is not an easy task, but if you want to prove that you are the best Top Stars player, you will have to prove it

    Pay to win.  :)
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    FTB Team
    14/08/2017 07:56:18 (ruloi)

    Hello,

    I'm one of the developers behind Top Stars. We are working on balancing the star system and bot decks. I'll try to explain what's in our mind so that you can have the general picture.

    The main purpose of adding/removing stars depending on the star difference of the rival is to make the ranking fair. Top players shouldn't be there because they play more, but because they are better. If we just give 30 stars everytime you win, players at the top would probably be the ones that play the most (which is not that bad, but it's not what we really want). This should work out quite well, we haven't invented this ( https://en.wikipedia.org/wiki/Elo_rating_system ), the problem comes when we add bots to the equation. Bots break this system because they don't care about losing stars, they don't really lose stars. We are working on balancing this and I believe that you should be losing 20-40 stars and wining 20-40, it's not like at the begining when you could lose 40+ and win 8.

    About bot decks, we are also working on this. We want bots to win about 50% of the games, not less, not more. This way even if there are not enough players online on your star range, you can play and still have fun (because you are not wining or losing all the time). So we made a system that improves or worsens the bot's deck if he is not meeting the goal of 50% win/lose. Some players are wining against those "impossible" bot decks and are making them stronger, while some other players can't really beat them. Eventually you will face bots that you can beat and keep your progress up. Also note that bots are "stupid" and can lose even if their deck is twice better than it's opponent's.

    I just want to add that we listen to you, and we are well aware that the system is far from perfect. We might go back to 30 stars win/loss and we will revisit the bot policy.

    If you have any suggestions about what I just said or you just disagree, you are welcome to discuss it here. Also, thank you for playing Top Stars! :)
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    FTB Team
    16/08/2017 12:18:56 (Ms T)

    Hi ruloi

    Thanks for coming to explain what you guys are trying to do from a devs perspective.

    It seems pointless repeating the same issue so I will just say that I'm hoping that those changes you mentioned, or possible adjustments, would be happening sooner rather than later. It was a good game until the recent changes. Really hoping that it will become fun to play again soon.
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    FTB Team
    21/08/2017 11:23:54 (Brino)

    Hey guys,
    I'm back in the office so I'm here again to help with whatever questions, doubts or issues you may have in the game.
    Let me know, and thanks - @ruloi - for checking in.
    -Brino
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    FTB Team
    27/08/2017 07:54:11 (Surik)



    The main purpose of adding/removing stars depending on the star difference of the rival is to make the ranking fair. Top players shouldn't be there because they play more, but because they are better. If we just give 30 stars everytime you win, players at the top would probably be the ones that play the most (which is not that bad, but it's not what we really want). This should work out quite well, we haven't invented this ( https://en.wikipedia.org/wiki/Elo_rating_system ), the problem comes when we add bots to the equation. Bots break this system because they don't care about losing stars, they don't really lose stars. We are working on balancing this and I believe that you should be losing 20-40 stars and wining 20-40, it's not like at the begining when you could lose 40+ and win 8.



    Elo rating system has K-factor that takes into account the number of plays. Applying daily or monthly K-factor into the algorithm should allow you to avoid the situation where just more intensive playing leads to the higher ranking.
    Then the question is just about rating of bots.

    Surik
    long term council member of the national chess federation
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    FTB Team
    04/09/2017 13:49:17 (ruloi)



    Elo rating system has K-factor that takes into account the number of plays. Applying daily or monthly K-factor into the algorithm should allow you to avoid the situation where just more intensive playing leads to the higher ranking.
    Then the question is just about rating of bots.

    Surik
    long term council member of the national chess federation


    That sounds about right, we'll check how it would play out in our current system. Thanks for the feedback!
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    FTB Team
    17/09/2017 16:56:31 (markfirman)

    Hi,

    I'm new to the forum, have been playing Top Stars Football for about 4 months now. My question is this; since the game is fairly new (less than a year old) and from my experience (I am division 1), the only way to get Legendary cards is by achieving 4000+ stars per season and you are awarded 1 card.

    How is it that I come across opponents with every legend card upgraded to the top level? How is this possible? I wouldn't mind but it appears every other opponent I am matched with has Pogba, Ronaldo, Messi, Ramos and Higuain at the top level.

    Regards,

    Mark
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    FTB Team
    18/09/2017 13:32:12 (Brino)


    Hi,

    I'm new to the forum, have been playing Top Stars Football for about 4 months now. My question is this; since the game is fairly new (less than a year old) and from my experience (I am division 1), the only way to get Legendary cards is by achieving 4000+ stars per season and you are awarded 1 card.

    How is it that I come across opponents with every legend card upgraded to the top level? How is this possible? I wouldn't mind but it appears every other opponent I am matched with has Pogba, Ronaldo, Messi, Ramos and Higuain at the top level.

    Regards,

    Mark


    Hey @markfirman,
    Welcome to the forum! Can you please send me your User ID so I can get more info about your account and give you a more accurate reply?
    Thanks!
    -Brino
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    FTB Team
    20/09/2017 13:48:30 (markfirman)

    Hi Brino,

    Thanks for the quick reply and apologies for my delayed reply. I believe my user ID is; #90268

    Regards

    Mark
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    FTB Team
    22/09/2017 11:33:03 (Brino)


    Hi Brino,

    Thanks for the quick reply and apologies for my delayed reply. I believe my user ID is; #90268

    Regards

    Mark


    Hey @markfirman,
    Thanks for sending this over. Everything in your account seems to be ok. In Top Stars, you can get a legend player in any of the boxes, but keep in mind that the better the box, the more chances you have of getting a legend player.
    Would you mind sending us the User Name of the opponents you play against starting now that have the legends at high levels so we can check into their accounts?
    Thanks,
    -Brino
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    FTB Team
    24/09/2017 10:04:20 (Surik)

    I admire your ignorance. It's now two months since the issue of inequality in win-loss ratio was first taken up.
    It's good that you don't let yourself so easily to distract from human users complaints.
    You definitely need to hear another side of the story as well. I mean what do bots think of it and how do they cope with the public insult on their intelligent.
    But, I tend to believe that offended bots have finally proven the superpower of artificial intelligence over humanity and taken over the control over your system.
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    FTB Team
    24/10/2017 10:03:33 (Ms T)

    Rolling onto three. I think FTB has decided that they’re happy with that setting, whether their users like it or not is simply irrelevant.
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    FTB Team
    25/10/2017 10:08:04 (Brino)

    Hey @Surik and @Ms T,
    I'll check into this with the devs and get back to you when I have more info.
    -Brino
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    FTB Team
    01/11/2017 09:16:01 (Ms T)

    Are the developers based on a different continent?  :)

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    FTB Team
    02/11/2017 11:17:47 (Brino)


    Are the developers based on a different continent?  :)


    Hey @Ms T,
    What do you mean by this?
    -Brino
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    FTB Team
    02/11/2017 11:34:45 (Ms T)

    It’s been three months and then some since the issue was brought forward. One dev posted here around that time but that’s all that’s happened.


    You said you’d relay to the devs the issue that we’ve been posting about here. You’re asking me a question but you’re not presenting me or the others with any real feedback on that question. And so that is why I ask if they are on a different continent. In that way it would make some sense that communication is somehow limited and if you had sent these issues to them for feedback, continents apart prevents them from giving you any information to relay back to us for over nearly 3 months.

    And usually when you say you’ll follow up with them and let us know when you have more information, it really just means the issue is dead in the water and we won’t be hearing anything unless FTB sees it fit to do something, in their own time, which essentially means nothing changes.  :)
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    FTB Team
    08/11/2017 10:06:01 (Brino)


    It’s been three months and then some since the issue was brought forward. One dev posted here around that time but that’s all that’s happened.


    You said you’d relay to the devs the issue that we’ve been posting about here. You’re asking me a question but you’re not presenting me or the others with any real feedback on that question. And so that is why I ask if they are on a different continent. In that way it would make some sense that communication is somehow limited and if you had sent these issues to them for feedback, continents apart prevents them from giving you any information to relay back to us for over nearly 3 months.

    And usually when you say you’ll follow up with them and let us know when you have more information, it really just means the issue is dead in the water and we won’t be hearing anything unless FTB sees it fit to do something, in their own time, which essentially means nothing changes.  :)


    Hi @Ms T,

    I'm sorry you feel this way, but I'm always relaying all of your feedback and the issues you bring forward to the developers.
    I can only provide you with the feedback when I'm provided with it.

    I was provided just the other day with some information about some of the issues and I have not had the chance to get into the forum since I have been busy with my other support tasks. Please keep in mind that I'm not only working in the forum, but also in multiple platforms.

    Especially the past couple of weeks have been more difficult for me to make it into the forum and I'm doing everything possible to do it, but sometimes there isn't enough time in the day to make it happen.

    I'll be posting new info soon for you and the others.

    -Brino
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    FTB Team
    10/11/2017 08:56:51 (Ms T)

    Hi Brino


    I understand, but this is something that FTB seriously needs to work on. We don’t expect quick fire solutions to every single problem we have or issue that we discover in the games, but we do quite fairly, expect some sort of communication with regards to all and any issues we bring forward. Telling us that we would be provided with more information and simply not providing that information for extended periods of time is quite simply unacceptable.


    And this here is the problem. You are saying that you were given information and yet it has not been passed to us. Is it relevant to the questions that we have been asking?


    I’m sorry if it sounds like I’m coming down on you for this, but you are the mouthpiece for FTB on the forum. I can sympathize with your situation and work load, but that is an in house issue. If hands are few, surely FTB can employ more hands to lighten the load, heavens knows, you must be making about money off us sorry suckers to be able to do that.

    In all your games, when you have special offers or anything that requires real money purchase, it isn’t advertised behind a veil of excuses. It’s a do it or don’t, you have this much time in which it is available. No one forces us to buy anything, which is irrelevant in any case, but we do. We invest time and money in your games. And with that, FTB needs to be better with what they offer in return. These clumsy replies of telling us that we’d be given more information as soon as the developers provides more info is unacceptable.

    Three months on and we have no solution. Surik’s September post was ignored and probably perceived as glossary statement that requires no response. Since your October 25th post, you’ve still not come back with more info. And this is after the issue has been brought up back in July already.

    Does FTB launch games and once the biggest bugs has been ironed out, they no longer care whether there is any customer satisfaction or not? I would understand if the issues we are having are petty and not really anything that influences our experience, but they are not - and they do.

    So what exactly is the problem here? Why are we not getting feedback that actually indicates to us that the issues we are having are being taken to mind and that there is some intent and effort in finding a solution that works for all parties?
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    FTB Team
    13/11/2017 13:53:07 (Brino)


    Hi Brino


    I understand, but this is something that FTB seriously needs to work on. We don’t expect quick fire solutions to every single problem we have or issue that we discover in the games, but we do quite fairly, expect some sort of communication with regards to all and any issues we bring forward. Telling us that we would be provided with more information and simply not providing that information for extended periods of time is quite simply unacceptable.


    And this here is the problem. You are saying that you were given information and yet it has not been passed to us. Is it relevant to the questions that we have been asking?


    I’m sorry if it sounds like I’m coming down on you for this, but you are the mouthpiece for FTB on the forum. I can sympathize with your situation and work load, but that is an in house issue. If hands are few, surely FTB can employ more hands to lighten the load, heavens knows, you must be making about money off us sorry suckers to be able to do that.

    In all your games, when you have special offers or anything that requires real money purchase, it isn’t advertised behind a veil of excuses. It’s a do it or don’t, you have this much time in which it is available. No one forces us to buy anything, which is irrelevant in any case, but we do. We invest time and money in your games. And with that, FTB needs to be better with what they offer in return. These clumsy replies of telling us that we’d be given more information as soon as the developers provides more info is unacceptable.

    Three months on and we have no solution. Surik’s September post was ignored and probably perceived as glossary statement that requires no response. Since your October 25th post, you’ve still not come back with more info. And this is after the issue has been brought up back in July already.

    Does FTB launch games and once the biggest bugs has been ironed out, they no longer care whether there is any customer satisfaction or not? I would understand if the issues we are having are petty and not really anything that influences our experience, but they are not - and they do.

    So what exactly is the problem here? Why are we not getting feedback that actually indicates to us that the issues we are having are being taken to mind and that there is some intent and effort in finding a solution that works for all parties?


    Hi @Ms T,

    I'll share your comments and concerns to the team so they can look into it and take it into account. Unfortunately many of the things you mention are out of my hands, but what I can do is what I have been doing, share your concerns and they'll review them.

    Regarding feedback, I'm doing the best I can with the information I'm given. If I don't have the information, all I can tell you is that I don't have the information, which is something you won't want to hear, so I'd rather wait until I have the information to tell you. It's better than writing a message, and you seeing there's a notification of a new message and getting your hopes up, and then get disappointed.

    In the end, we're all doing the best we can, and many things are not as easy as you (not you personally, in general) may think.

    If you have any additional questions, just let me know.

    -Brino
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    FTB Team
    11/12/2017 19:51:26 (madridi.alshimmary)

    Hiii

    when I play top stars in facebook game roomin pc,the game doesn't work and write account recovery ?????

    :( :( :(
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    FTB Team
    12/12/2017 14:00:38 (Brino)


    Hiii

    when I play top stars in facebook game roomin pc,the game doesn't work and write account recovery ?????

    :( :( :(


    Hey @madridi.alshimmary,
    Hmm, that's strange. Do you happen to have a screenshot of this message you get?
    -Brino
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