General Questions

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    FTB Team

    Hi Simone.

      Yes, it's possible. Please contact our support team at https://goo.gl/bGWNYJ so they can resolve this for you as soon as possible.

    Regards.

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    Angelo Mauceri

    Hi, you are starting a new tournament where we can win cards/packs for a different game? Really?

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    FTB Team

    Hey @marciukas,

    Ok, I see what you're saying now. I thought you were referring to the game itself.

    Yes, if you want to maintain the same user name and password and maintain your previous posts, we'll get that situated for you on our end.

    I'll open a Support ticket so I can get more specific details from you shortly, and you'll receive an email once it's open.

    Brino

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    Torninho

    Hey Alfred, if you buy the special offer, your Embiid will increase by 20 levels. He will now be level 52.
    Hope that helps you decide.

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    Angelo Mauceri

    Hi,

    Did anybody get tasks with renewal days as reward? If yes, how often and how many days?

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    Roberto

    ....about the ranking, can somebody explain how is possible that few hours after the beginning of June there are managers with 20.000 points in the ranking????

    This is very odd, to say the least....

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    FTB Team

    Hi @Ronald Huizenga,

    Since you asked this here too, I've removed your other post to avoid confusion. At the moment, it's not possible to change the team in the game, however, I can make a change for you this time if you want. Let me know which team you want and I'll make the change for you. Just let me know which team you want to change to.

    - Brino

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    FTB Team

    Hi @RicMon,

    There's a promo for unlimited energy today and tomorrow, but it ends tomorrow at 11:45 h (GMT+2)

    - Brino

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    Riccardocazzate

    @Janos

    There's no going back: neither from the league nor the planet.

    If you move up to the next planet you'll lose the tournaments' progress

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    Thomas Imandt

    Hi Brino.

    After 2 Months of the new WoF Planet, i want to come back to a general question, which we all had at the beginning.

    Is there in the next months a "harmonization" planned for all the managers where not on old Master Planet when the new WoF Planet was introduced?

    The following is an actual example for me playing the "Summer Playoffs". I was really happy, that we qualified with the Jazz. 

    But after playing the first 2 times, i found out, it still does not make any sense for me to play. 

    I have 8 Players on WoF actually. Of course not all are already on Level 65, but still i have no chance to win more than one game in the playoffs, as my other players are all on old "diamond" planet. 

    This means, there is still a big difference between the managers. 100 for a player on Diamond, 128 for a player on Master.

    I know, i brought this up already when WoF was introduced, but you promised to share this with the team. 

    Is there already any feedback you can give?

    Thanks

    Cheers.

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    Fernando SC

    It's a shame that after buying thousands of coins players from Hall of World (Fame) ... can not renew the contract and will surely leave my team ... also if you want to renew for 30 or 60 days, They ask for coins and many millions. All this renovations you had to remove ... it's a robbery. I've been playing for 4 years and it seems like a shame (with what you suffer to get coins)
    Bye

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    James Dean

    Hey there, does anybody know what all the current win streak rewards are? Just want to get a list of all of them including anything past a 250 game win streak.

    Thanks in advance!

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    FTB Team

    Hi @Rainer Klein -- If you completed the last requirement after the league had ended, you will move up this coming Sunday. However, in order to give you a more accurate response, can you please send us your User ID and we'll check into your account?

    @Kim Berggreen -- We'll try to add Lebron into the auctions soon ;)

    @Benjamin Koh -- You should receive the extra levels onto the player and he'll max at 65. Let us know if that doesn't happen though.

    The FTB Team

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    FTB Team

    Hola, @kmaxo! Deberías recibir la misma recompensa. ¿Podrías confirmar si no fue así en tu caso?
    ¿Podrías enviarnos tu ID de usuario para que podamos revisarlo?

    El equipo FTB

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    SHARKK0S

    Buenas kmaxo. El jugador volverá exactamente al planeta y nivel que tenias justo antes de ficharlo para el World of Fame.

    Saludos!

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    Daniel Cabas

    New Forum! Great!!

    1xekqtwJTU

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    FTB Team

    Hey Daniel!

    We're glad you like the new forum! 

    If you don't mind, can you please add your Fan Code in this post here: 
    https://fromthebench.zendesk.com/hc/en-us/community/posts/360000464807-Fan-Codes?

    Thanks a lot,

    Brino

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    FTB Team

    Hey @JBucks,

    You should be able to sign Larry Bird in the "Buy Now" section this weekend ;)

    Let me know if you have any additional questions.

    Brino

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    JBucks

    Awesome, thanks for that Brino

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    FTB Team

    You're welcome, @JBucks!
    I hope you guys like the new forum! It'd be great to hear what you think!

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    Hedde

    When will the Hall of Fame planet be open?

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    FTB Team

    Hey @Hedde,

    We don't have an exact date at this time, however, as soon as we do, I'll be sure to post it in the forum so you can be informed.

    Brino

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    fabolousoh

    ... I totally agree with Angelo. I am certainly not going to participate in that "cross-selling"-competition!

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    marciukas

    Hey Brino, where should we send to make the old and new account linked? Is there a specific post, or I need to submit a request? I dont see any ability to send PM to you. 

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    FTB Team

    Hey @Angelo and @M Stojiljkovic,

    This is a special competition promoting another one of our games, and that's why there are rewards for that game. I'll share your comments and concerns with the team so that they can take them into account.

    @marciukas,
    Unfortunately, it's not possible to combine two game accounts. It's only possible to link your accounts on two or more devices if your account is linked to Facebook or FTB Account.

    Let me know if you guys have any further questions.

    Brino

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    marciukas

    @brino,

    maybe I explained my question wrong, I meant to link the old forum account with the new forum (zendesk) account. Previously you mentioned in one of the posts that it will be possible. Is it?

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    Angelo Mauceri

    @Brino, when will all the trades from today be updated? And Payton has been traded from Orlando, will you change the Homescreen?

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    FTB Team

    Hey @Angelo,

    As soon as the NBA's official database is updated with these trades, we'll update it in the game. All home screens will be updated accordingly.

    Let me know if you have any further questions,

    Brino

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    Gcalsing

    Hey Brino!

    I can see that the next tournament has players (as prizes) over level 60... it will be a new coach to improve players over level 60?

    Can you tell us more about that?

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    Angelo Mauceri

    Where did you see that?

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