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    FTB Team

    Hi @Roberto,

    He's still active in the game to appear as Limited Edition, so he should still appear when it's time for him to appear.
    If you're referring to something else, can you please give me more information so I can better understand the question?

    -Brino

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    Roberto

    ...because, in the last weeks, always the same  players appear as limited edition (Ingram, 4 or five times, for example) and others, like antetokoumpo just disappered from the "rotation"

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    FTB Team

    Hi @Roberto,

    Ok, I'll check into this with the team and let you know if we can find any issue with that.

    -Brino

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    Roberto

    .....I’m interested to know when antetokoumpo will appear again as limited edition player!

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    FTB Team

    Hey @Roberto,

    That's actually what I was looking into, from your last post.
    As soon as I have more info on this, I'll let you know.

    -Brino

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    FTB Team

    Hi again, @Roberto,

    He should appear sometime soon, maybe within the next week.

    -Brino

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    Roberto

    @Brino,

    thank you for the update.....

     

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    FTB Team

    You're welcome, @Roberto!
    Have a nice rest of the day.

    -Brino

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    Roberto

    On master planet, when you reach the all star level, you're stuck with the same managers forever.

    Is it possible that the only way to have different contenders in the weekly league is to not  enter the game for 2 weeks, so to be "downgraded" to the senior level??????

     

    Roberto

     

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    FTB Team

    Hi @Roberto,

    At the moment, the way you've written it is correct. If you'd like, I can make an exception and try to move you down to the previous division, but I can't do this each time. I'll share this with the team to see if there's a way for us to improve that sometime soon.

    Let me know,

    - Brino

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    Roberto

    @Brino,

    thanks for understanding my frustration: if that is possible, yes, I'd like to be back to senior division, maybe next week already?

    I just want to be sure that, in doing so, there will be  no "setbacks".

    Let me be crystal clear, since it's a new procedure :

    1) will I remain in master planet?

    2) will all players mantain their developed planet and level?

    3) will every other  achievement be safeguarded?

    Thanks 

    Roberto

     

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    FTB Team

    Hi @Roberto,

    Changing the league division will only change the division, it won't change your players, levels, or the planet itself.
    Shall I proceed?

    -Brino

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    Roberto

    @Brino,

    yes please.

    Roberto

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    FTB Team

    Hi @Roberto,

    I've made the change, but keep in mind that since it's Friday already, the change won't be immediate. On Monday it should place you in the previous division. Let me know if you have any further questions.

    -Brino

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    Roberto

    @Brino,

    thank you.

    I will let you know, on monday, if something has gone wrong.

    Have a nice weekend.

    Roberto

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    FTB Team

    Ok, sounds good. Thanks and have a nice weekend as well!
    -Brino

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    André Krüger

    Why reduce 50 energy/video to 25 energy/video? Bad change...

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    Plhm10

    Al final he vuelto a jugar, siempre digo que no, pero vuelvo de nuevo, eso si, creo que es increible que aún no esté adaptado el juego a la pantalla de un iphone X, y el tamaño de los números para ver cuanto te falta para subir de nivel es tan pequeño que hay que hacer adivinación, lo mismo con las combinaciones de colores en las puntuaciones de algunos de los jugadores contra los que juegas, creo que en tanto tiempo estaría bien que se trabajara la "accesibilidad" un poco.

    Saludos

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    FTB Team

    @André Krüger - We apologize for any inconvenience. As you may already know, there has always been a limit of 3 videos that you can watch during a period of 24 hours. Unfortunately, there's a current issue in the Energy videos and the 3rd video is causing the game to crash. While we work to resolve that issue, we've removed the 3-video limit and reduced the amount from 50 to 25, however, you can watch unlimited videos which will make up for it. This past weekend, the unlimited videos were only available on Android.

    @Plhm10 - Sentimos cualquier incovneniente. De todas maneras, queremos informarte que estamos trabajando para sacar la nueva versión compatible para iPhone X lo antes posible.

    The FTB Team

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    Torninho

    Hi, I just saw the in-game news item about subscriptions. There is no subscription offer in the store, though. What are these subscriptions and how do you get them?

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    Don Platon

    Hello. How does the VIP thing works? I just saw the in-game news about VIP/subscription but I don't understand how it works.

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    Riccardocazzate

    VIP/subscription IMHO = pay tons of REAL money every month just to have a little coins&cash every day

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    FTB Team

    @Torninho - The subscriptions are currently only available in the Android version. The iOS version is pending approval from the iTunes store, and we'll have that available as soon as possible. The subscriptions are monthly payments that you can subscribe to, and you'll receive a certain number of coins immediately and cash and coins each day. You'll also earn 20% more power ups in the tournaments.

    @Don Platon - The subscriptions are monthly payments that you can subscribe to, and you'll receive a certain number of coins immediately and cash and coins each day. You'll also earn 20% more power ups in the tournaments.

    The FTB Team

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    Roberto

    Was it really necessary to introduce another mechanism of "pay per..." in the game, alongside the "limited offers package" and similia (not to mention the "ordinary" many varied possibilities of purchase) ?

    Are you going to develop also something else to balance the game for those, like me, who don't invest a single "real" penny in the game?

    I hope so!

     

    Roberto

     

     

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    Roberto

    What happened to this "support"?

    Since  there is a team in charge (?) and not a single (Brino, lately)  you have to wait days for a response!!!

    To add more frustration, with the "vip subscription", this game turned definitively  in the "pay per...the air you breathe" direction.

    Will you put "your face" in front and finally explain what's going on? 

    Roberto

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    Kim Berggreen

    Hi all

    Am I the only one who would like a ranking overview of the all-star summer playoffs? There is no way for me to see how many points I am behind the players ranking higher then me? Furthermore, even though I'm ranking number 5 on silver I haven't seen any player ranking higher then 14. Any idea how that can happen?

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    FTB Team

    @Roberto -- We try to incorporate features into the game that anybody can take advantage of, whether you spend money in the game or not. We do not create specific features for specific users. Also, we apologize for the delay in the past few days. We have been experiencing an overwhelmingly higher volume of messages lately, and it has been difficult for us to get back into the forum to help you. 


    @Kim -- We post the ranking in the forum here, however, it's only the Top 100 users:
    https://fromthebench.zendesk.com/hc/en-us/community/posts/360000263767-Special-Competition-Ranking-Top-100

    In the game, there currently is no ranking for the Special competitions like the All-Star Summer Playoffs.

    The FTB Team

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    Kim Berggreen

    Thanks for your reply. I just needed to know if it was worth aiming for number 1 spot, but I can see that it is not 💪. And it make sense that I am only playing players ranking 14 or lower as Jonny who is nr 14 is the closest on silver planet. Thanks again

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    Kim Berggreen

    Hi FTB

    I just received Blake Griffin instead of Lebron James at the all star play off competition because I already own Lebron James. As i understod from earlier competitions if you already own the player you win, the level of the player would be added to your already existing player. Is that not how it is?

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    FTB Team

    Hi @Kim Berggreen -- Keep in mind though, if you already have the player you're being rewarded with, the system gives you another player that you don't have, either at all, or on that new planet. If you win that player on level 20, however, he is at level 50 the highest planet, the system detects that it cannot add 20 levels, so it automatically gives you a different player. Let us know if you have any other questions.

    The FTB Team

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