General Questions

Pinned

Comments

180 comments

  • Avatar
    FTB Team
    27/01/2017 09:48:39 (Brino)






    Hey Brino,

    - Is it possible to get Bird and Russel in special offer at the end of the month? My friend got that great offer with 40 packs a month ago, but I didn't...maybe I'm not the only one who never got that offer...
    - There is only one offer per month...why only one? I have some suggestions about this amazing game and next updates ... give us more offers per month, we could buy them with coins we earn... for example Legends cost 10-15k coins ... purple players 7.5-10k coins etc ... that could motivate us to play more and more and earn coins by playing this game and then we could buy some players we don't have so fa r... or something like market ... or trades between players...or trading duplicates (purple for purple, green for green, etc...) ... that would be great ...
    - Next suggestion is about stats I mentioned yesterday ... ranking ... league table ... ranking when the game begins ... next to our nicknames...
    - Could you explain to us way of positioning players in this game... this situation happens again and again ... I become first in legend division and then drop after next game even though I win...ok, I know that we can be on that place at the end of the month because I was two times, but I don't understand if I become first and then I drop after winning every single game in next 2hrs...what happened???
    - You should give us more Legends who make difference like Chamberlain, Bird...with AA9...maybe in down corners...or cards with aces up and down because sth like this doesn't exist at this time...
    - Why Kevin Johnson is doubled...one is better...that is pointless...somebody got him but worse then sbd else...like me...
    - If we are in top 20, why would we get rare player from last month in special offers when we already got epic player...maybe you should give us some new epic cards as an offer if we are in top positions at the end of the month...
    - About gifts... highest division we reached...we can enter top 20 in two days and leave this game and stop playing anymore and get epic player...everybody could do that...you should change it again...
    - Could we get players with two of Aces in premium packs except Magic and Stockton?
    - About Sunday mission...you should give us players we haven't already had...what is the point of getting some green card you have had for 5 months...?
    - Is there any new gift if I complete my collection, because I got Malone card few moths ago??? Maybe you should add some new players, any colored players...then it would be more interesting...Legends would be (Kobe and Duncan ofc) Jerry Stackhouse, Jamal Mashburn, Allen Iverson, Derrick Coleman, Ray Allen, Peja Stojakovic, Charles Barkley, Chris Webber, Kareem Abdul-Jabbar, Hakeem Olajuwon, Jeff Hornacek, Steve Francis, Allan Houston, Charles Oakley, Patrick Ewing, Kevin Garnett, Rick Barry, Pete Maravich, Bill Walton, Walt Frazier, Reggie Miller, Elvin Hayes, Dominique Wilkins, Robert Parish, Lenny Wilkens, Joe Dumars, Chris Mullin, Mitch Richmond, Dikembe Mutombo, Ben Wallace, Horace Grant, Mark Price, Rasheed Wallace, Larry Johnson, Stephon Marbury, Sam Cassell, Baron Davis, Latrell Sprewell, Chauncey Billups ...

    Best regards from Serbia !!!


    Hey Ivanho,

    I've just read through your message. Please send me your User ID and I'll check into why you didn't get the special offer as well. It should be available for all users.

    We did have an issue with Magic Johnson and Stockton being the only ones appearing in the packs, but it should have been resolved. Are those the only ones you're receiving? We'll check into that too.

    Regarding the position of the legend ranking, it is true that even if you win you can still move down in the ranking. For example, if you don't play over night, but other users in different countries have, and they earn more points, they can surpass you, so even if you win, your points are lower than theirs and it causes you to drop. That ranking is updated in real time, whereas the ranking of the Divisions isn't.

    We'll also check into all of your suggestions, but please keep in mind that we can't guarantee if and when they will be implemented. I don't make the decisions, but I'm going to send them to the team that does.

    For the moment the only card that's rewarded for completing the collection is Malone, but we'll look into making some changes to that too in the future verisons.

    Please let me know if you have any more questions or doubts.

    -Brino


    Hey Brino,

    - It is about special offers for Bird/Russell, not about other special offers. I usually get that offers except one month, when I didn't. I noticed that some of my friends got the offer that month and 40 additional packs. Maybe I didn't get it because of the newest Game update, I didn't install it at that time, but couple of days later. It is how I probably missed that great offer, but I'd really like to get it if you are in position to send it to me.
    - About Sunday mission... could you give us players we haven't already had...what is the point of getting some green card I  have had for 7 months...?
    - About Premium packs, it is about cards with two of Aces, is it possible to get those cards with two of Aces, in Premium packs, except Magic and Stockton (I got them in first couple of Premium packs I opened). For example Drexler, Baylor, Pettit, K.Johnson, M.Malone, ... not Divac, Kemp, Gervin, McHale ...
    - Why Kevin Johnson is doubled...one is better...that is pointless...somebody got him but worse then sbd else...like me...

    USER ID -  1.05.00-13:13870 .

    Regards,
    Ivanho


    Hey Ivanho,

    While I cannot add a special offer into accounts myself, I will check into it with the team to see if that's possible since you missed out on the opportunity. Please keep in mind though that I cannot guarantee it, but I'll see what we can do.

    The cards that are given as a reward are random, it shouldn't only give you cards that you already have, but if you've almost completed your collection, the chances of getting a player you don't have are lower because of the fact that the delivery is random.

    With the premium packs, it shouldn't only be sending Magic Johnson and Stockton. I'm going to check into it with the team to see what may be causing it.

    And regarding Kevin Johnson, do you have a screenshot in which we can see both versions of Kevin Johnson? I can only see 1 K. Johnson in our database.

    Thanks,
    -Brino


    Hi Brino,

    I sent a new ticket...about KJ... #175418

    Best regards


    Ok thanks! We'll check into it as soon as possible!
    -Brino
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    02/02/2017 01:24:07 (Lapointe)

    Hi Brino

    Why is it possible to receive a double as the monthly season reward?

    That means i played the entire month for 400 coins, i really hope this is a joke is it ?

    I played a lot this month and finished first or second maybe and my reward is a double
    I really am disapointed about it.
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    02/02/2017 08:05:51 (Chambers)

    Hi Brino, the same here  ;)

    I finished last month at 2nd position in legend division but received the legend card "shaquille o'neal" for the second time. This card was already given few months ago at the end of the month.

    My ID: 1.05.000-13:27949

    Best regards

    Chambers
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    03/02/2017 11:48:34 (ministro87)


    Hi Brino, the same here  ;)

    I finished last month at 2nd position in legend division but received the legend card "shaquille o'neal" for the second time. This card was already given few months ago at the end of the month.

    My ID: 1.05.000-13:27949

    Best regards

    Chambers


    Same here, this is not fair and I can't accept it..even if I sell the double and buy a new pack, 99% of the times I would not even find a legend
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    03/02/2017 14:29:36 (Brino)

    Hey @Chambers and @ministro87,

    I'm sorry for any confusion or inconvenience. I've checked into this and can confirm that O'Neal is the card that was configured for last month. While it is possible for some to repeat, I can confirm that next month's cards are different from this month's.

    Please let me know if you have any further questions,

    -Brino
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    03/02/2017 14:38:31 (ministro87)


    Hey @Chambers and @ministro87,

    I'm sorry for any confusion or inconvenience. I've checked into this and can confirm that O'Neal is the card that was configured for last month. While it is possible for some to repeat, I can confirm that next month's cards are different from this month's.

    Please let me know if you have any further questions,

    -Brino


    Hi Brino,

    I received Pettit and I already had him..and, regardless of next month, I'm concerned about last month reward being duplicated..I would like a replacement for Pettit please
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    03/02/2017 22:40:33 (Lapointe)

    Hi Brino

    So if i understand correctly a few months ago the reward for finishing top 20 was Shaq and for this month it is the
    same, this is unfair and unacceptable and even if you tell us next month it will be different it does not change anything.

    Please resolve this for everyone and show fairness for those who are investing time or money or both because of course we make this game running.

    I would like to say that i am sorry for my english but it is not my first language and i mean no disrespect while i am expressing my opinions.

    Thank you
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    06/02/2017 09:55:31 (Brino)


    Hi Brino

    So if i understand correctly a few months ago the reward for finishing top 20 was Shaq and for this month it is the
    same, this is unfair and unacceptable and even if you tell us next month it will be different it does not change anything.

    Please resolve this for everyone and show fairness for those who are investing time or money or both because of course we make this game running.

    I would like to say that i am sorry for my english but it is not my first language and i mean no disrespect while i am expressing my opinions.

    Thank you


    Hi @Lapointe,

    Your English is great, so don't worry about that - and I'm not offended by you expressing your opinion ;)

    @Lapointe and @ministro87,
    Unfortunately the rewards that are configured for each season don't depend on me. I will look into it with the team to see what we can do to help you out with the duplicate cards, but I cannot make any promises at this time.
    I will keep you posted as soon as I have the information you're looking for.

    -Brino
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    23/02/2017 19:31:45 (Inn_Progress)

    Why this game isnt available on android 4.1.x version?
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    24/02/2017 15:29:44 (Brino)


    Why this game isnt available on android 4.1.x version?


    Hi Inn_Progress,
    I'm actually not sure - let me check into this with the developers so I can get you a better answer.
    -Brino
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    02/03/2017 09:32:19 (Brino)


    The Top20 legends ranking awards for last three months - TMac, West, Shaq - are awesome, but to be honest their value isn't as epic as it was in the previous seasons with Chamberlain, Bird or Russell. I wonder what legends will be added this time :)
    Is there any chance of getting guys like Wilt or Larry in the future (packs/awards)?


    Hey dayveed,
    I'm going to send your request to the team, but I can't make any guarantees.
    Let me know if you have any further questions.
    -Brino
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    27/02/2017 12:01:32 (dayveed)

    The Top20 legends ranking awards for last three months - TMac, West, Shaq - are awesome, but to be honest their value isn't as epic as it was in the previous seasons with Chamberlain, Bird or Russell. I wonder what legends will be added this time :)
    Is there any chance of getting guys like Wilt or Larry in the future (packs/awards)?
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    06/03/2017 21:00:06 (Redthegame)

    Sorry for the question but i need to know it. I open 50 packs that cost 200 coins each so I open the equivalent of 10000 coins but I don't get ANY purple card so my question is: there is a maximum number of pack that i need to open in order to get a purple with a 100% of chance?
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    09/03/2017 08:41:31 (Brino)

    Hey guys,
    I apologize for my absence lately - I've been extremely busy with different tasks here and it's been impossible for me to get into the forum.
    I'll get back to you guys throughout the day today!
    -Brino
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    09/03/2017 12:02:03 (Brino)


    Sorry for the question but i need to know it. I open 50 packs that cost 200 coins each so I open the equivalent of 10000 coins but I don't get ANY purple card so my question is: there is a maximum number of pack that i need to open in order to get a purple with a 100% of chance?


    Hey Redthegame,
    There shouldn't be a max number of packs in order to get a purple card. Can you please send me your User ID including all the dots (XX.XXX:XXXXXX.X.XXXX) for example, so I can check into your account to give you as much information as possible?
    Thanks!
    -Brino
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    13/03/2017 21:02:40 (Redthegame)

    Hi Brino
    sorry if I'm replying you so later but a day after the previous post I find a purple. But if you want to check my account the ID is 1.05.000-13:13515(I report also the version for make no mistake) because probably we're starting over again because it's something like 15 packs that I don't find a purple.
    Thanks Red.
    PS:Can you see why I'm not reciving any offer (in particular i didn't recive the offer that gave Larry Bird time ago ) ?
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    15/03/2017 14:01:36 (Brino)


    Hi Brino
    sorry if I'm replying you so later but a day after the previous post I find a purple. But if you want to check my account the ID is 1.05.000-13:13515(I report also the version for make no mistake) because probably we're starting over again because it's something like 15 packs that I don't find a purple.
    Thanks Red.
    PS:Can you see why I'm not reciving any offer (in particular i didn't recive the offer that gave Larry Bird time ago ) ?


    Thanks, Redthegame.
    Everything in your account looks correct. Regarding the offers, they don't always appear one after the other, but we will be sending more offers out to all users soon.
    -Brino
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    31/03/2017 13:02:56 (fido47)

    I have now 185 cards in my collection, and only 5 red (zero A A), and 3 (yes only 3) purple or gold...
    It's been about 2 months without new red card. I open at least 15 or 20 packs every month. It's not bad luck, I'm damned !

    I managed to climb to the legend division, and now it loss after loss after loss.....
    It's just frustrating and boring.

    Any solution here ?

    PS : I never paid a single euro to buy cards.... maybe this is a reason ?

    Another question : how does works the legend standings ? Sometimes, I win a game (yes it can happens) and i lose in the rankings, sometimes I lose a game, and my standing stays the same...
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    01/04/2017 16:34:53 (Pebou)

    Nop, they just want you to pay. Same here. At the end of the month, they also give me a card I already have !
    It is like if they forget that we watch ads and thus they make profit.
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    04/04/2017 12:02:31 (Brino)


    I have now 185 cards in my collection, and only 5 red (zero A A), and 3 (yes only 3) purple or gold...
    It's been about 2 months without new red card. I open at least 15 or 20 packs every month. It's not bad luck, I'm damned !

    I managed to climb to the legend division, and now it loss after loss after loss.....
    It's just frustrating and boring.

    Any solution here ?

    PS : I never paid a single euro to buy cards.... maybe this is a reason ?

    Another question : how does works the legend standings ? Sometimes, I win a game (yes it can happens) and i lose in the rankings, sometimes I lose a game, and my standing stays the same...


    Hey fido47,
    The delivery of the cards doesn't have to do with the amount of money paid in the game.
    There are less chances of getting the higher ranked cards, but it's not impossible to get them. If you continue to not receive any 4-star cards, please send me your User ID and I'll check to see if something is going on.
    Regards
    -Brino
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    04/04/2017 12:04:08 (Brino)


    Nop, they just want you to pay. Same here. At the end of the month, they also give me a card I already have !
    It is like if they forget that we watch ads and thus they make profit.


    Hey Pebou,
    The rewards are predetermined. It doesn't check to see if you already have the card (although I believe it'd be a good idea), so that's why it's possible to get a card you already have.
    What I'm going to do is send a request to the team to check into the idea of letting it check first to see if you have the card already, and deliver a different one.
    -Brino
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    20/04/2017 10:18:13 (fido47)

    Question : how does works the legend standings ? Sometimes, I win a game and i lose in the rankings, sometimes I badly lose a game, and my standing stays the same (it can even happens that i climb in the charts after a loss) ?

    Thanks
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    24/04/2017 12:33:08 (Brino)


    Question : how does works the legend standings ? Sometimes, I win a game and i lose in the rankings, sometimes I badly lose a game, and my standing stays the same (it can even happens that i climb in the charts after a loss) ?

    Thanks


    Hey fido47,
    Apologies for getting back to you so late. In the Legends division, even if you win, there is still the chance that you'll move down in the ranking. When you play from division 20 to division 1, the ranking remains the way it is. Once you reach the Legends division, the ranking becomes real-time and the ranking updates for all users playing in the Legends division. If you win the match and move down in the ranking, that just means that while you weren't playing, other players were able to play more games and earn more points to move up.
    Let me know if you have any further questions.
    -Brino
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    08/07/2017 20:59:09 (Redthegame)

    Hi Brino
    I have one question for you: there will be an update soon that introduce something new?
    It's been a long time since the last one
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    12/07/2017 08:28:22 (pepelepew)

    how do we reach Legends Division thank you!
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    10/07/2017 08:26:26 (Brino)


    Hi Brino
    I have one question for you: there will be an update soon that introduce something new?
    It's been a long time since the last one


    Hey Redthegame,
    At this time I don't have any info on new features, but I'll get more info for you as soon as possible.
    -Brino
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    12/07/2017 08:32:52 (pepelepew)

    Hi Brino,

    How can we reach legends division?
    0
    Comment actions Permalink
  • Avatar
    FTB Team
    12/07/2017 10:03:04 (Brino)

    Hey pepelepew,
    Once you move past division 1 you'll enter the Legends division ;)
    Let me know if you have any additional questions.
    -Brino
    0
    Comment actions Permalink
  • Avatar
    Rossonba

    Hi Brino
    I need to install the game on my new device but I don't find it in the app store is it possible? Where should i download the game now?

    0
    Comment actions Permalink
  • Avatar
    FTB Team

    Hi @Rossonba,

    Sorry for the delay. I've been drowning in other tasks lately. Check under NBA Stars Battle. Do you see it there?

    - Brino

    0
    Comment actions Permalink

Please sign in to leave a comment.

New post