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    FTB Team
    05/10/2016 07:12:05 (Brino)



    Hi Brino,

    I finished last month at 5th position in Legend division (3rd was the best) but didn't get any legend player (epic player, according to a position at the end of the month). When should I expect to get that player as a deserved gift?

    ...and one more question...I opened more than 100 premium packs so far and there were only Magic and Stockton...can I get any other legends, opening premium packs?

    Best regards,
    Ivanho
    1.04.000-12:13870


    No Ivanho, you won't get any other legends. I mentioned this trap in my last post but Brino avoided my question.
    As I said they give Magic and Stockton at the very beginning to all users in order to appeal the naive players and make them pay a lot in the hope of other legends, but you won't get anything after that, only poor white and blue cards. But see, FTB strategy works, you bought 100 premium packs... for nothing!!


    Hi Whynot,
    I didn't avoid your question, I probably just missed it. I always try to reply to everyone's messages. If i miss it, it's not intentional ;)
    There was an issue with this and our development team had to fix it. Only those 2 players were being sent out due to the issue but now it should be resolved.
    Let me know if you have any further questions,
    -Brino
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    FTB Team
    05/10/2016 16:49:22 (jfrank)

    This is just a thought, but if there was an error the past couple months where only Stockton and Magic were being given, it seems like it might be appropriate to give people reimbursed packs. I know I spent a lot of coins on premium packs.

    It might be a good way to show that they actually care that we are investing in this game.
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    FTB Team
    07/10/2016 09:39:22 (Brino)


    This is just a thought, but if there was an error the past couple months where only Stockton and Magic were being given, it seems like it might be appropriate to give people reimbursed packs. I know I spent a lot of coins on premium packs.

    It might be a good way to show that they actually care that we are investing in this game.


    Hi jfrank,
    That's something we'll take into account and look into.
    It's not a quick fix as it takes some research to find all the users involved, but we'll check into it.
    -Brino
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    FTB Team
    08/10/2016 10:39:13 (ministro87)



    This is just a thought, but if there was an error the past couple months where only Stockton and Magic were being given, it seems like it might be appropriate to give people reimbursed packs. I know I spent a lot of coins on premium packs.

    It might be a good way to show that they actually care that we are investing in this game.


    Hi jfrank,
    That's something we'll take into account and look into.
    It's not a quick fix as it takes some research to find all the users involved, but we'll check into it.
    -Brino


    Select distinct user_id from user_table join purchases_table on user_id where package_type = legend....et voilà, 90% of the work to fix the issue is done!
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    FTB Team
    10/10/2016 06:45:48 (Brino)




    This is just a thought, but if there was an error the past couple months where only Stockton and Magic were being given, it seems like it might be appropriate to give people reimbursed packs. I know I spent a lot of coins on premium packs.

    It might be a good way to show that they actually care that we are investing in this game.


    Hi jfrank,
    That's something we'll take into account and look into.
    It's not a quick fix as it takes some research to find all the users involved, but we'll check into it.
    -Brino


    Select distinct user_id from user_table join purchases_table on user_id where package_type = legend....et voilà, 90% of the work to fix the issue is done!


    Hi ministro87,
    ;) We know how that works. The issue is different than what you think. In any event, I'm working with the developers to see if we can find a solution without having to do it manually in all of those accounts.
    Thanks in advance for your patience.
    -Brino
    -Brino
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    FTB Team
    10/10/2016 11:51:32 (ministro87)





    This is just a thought, but if there was an error the past couple months where only Stockton and Magic were being given, it seems like it might be appropriate to give people reimbursed packs. I know I spent a lot of coins on premium packs.

    It might be a good way to show that they actually care that we are investing in this game.


    Hi jfrank,
    That's something we'll take into account and look into.
    It's not a quick fix as it takes some research to find all the users involved, but we'll check into it.
    -Brino


    Select distinct user_id from user_table join purchases_table on user_id where package_type = legend....et voilà, 90% of the work to fix the issue is done!


    Hi ministro87,
    ;) We know how that works. The issue is different than what you think. In any event, I'm working with the developers to see if we can find a solution without having to do it manually in all of those accounts.
    Thanks in advance for your patience.
    -Brino
    -Brino


    If you need a hand I'm a skilled computer engineer  ;D still, I am opening legend packs and finding only useless white cards..I decided not to purchase another legend pack until I hear from you that I can actually find a legend inside
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    FTB Team
    13/10/2016 09:26:37 (Brino)






    This is just a thought, but if there was an error the past couple months where only Stockton and Magic were being given, it seems like it might be appropriate to give people reimbursed packs. I know I spent a lot of coins on premium packs.

    It might be a good way to show that they actually care that we are investing in this game.


    Hi jfrank,
    That's something we'll take into account and look into.
    It's not a quick fix as it takes some research to find all the users involved, but we'll check into it.
    -Brino


    Select distinct user_id from user_table join purchases_table on user_id where package_type = legend....et voilà, 90% of the work to fix the issue is done!


    Hi ministro87,
    ;) We know how that works. The issue is different than what you think. In any event, I'm working with the developers to see if we can find a solution without having to do it manually in all of those accounts.
    Thanks in advance for your patience.
    -Brino
    -Brino


    If you need a hand I'm a skilled computer engineer  ;D still, I am opening legend packs and finding only useless white cards..I decided not to purchase another legend pack until I hear from you that I can actually find a legend inside


    Hey ministro87,
    I'd love to have your help, but it's a different process and you'd have to go through the jobs department if you're interested in working with us.
    Regarding the packs - the legend players can only appear in the premium packs, not the normal packs.
    Let me know if you have any further questions,
    -Brino
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    FTB Team
    14/10/2016 10:10:31 (ministro87)


    Hey ministro87,
    I'd love to have your help, but it's a different process and you'd have to go through the jobs department if you're interested in working with us.
    Regarding the packs - the legend players can only appear in the premium packs, not the normal packs.
    Let me know if you have any further questions,
    -Brino


    I know full well that legends can only appear in the premium packs, but I opened lots and lots of them and never found one (except for the first pack), so until I read that this issue is resolved I will not buy them anymore
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    FTB Team
    17/10/2016 10:36:01 (Brino)



    Hey ministro87,
    I'd love to have your help, but it's a different process and you'd have to go through the jobs department if you're interested in working with us.
    Regarding the packs - the legend players can only appear in the premium packs, not the normal packs.
    Let me know if you have any further questions,
    -Brino


    I know full well that legends can only appear in the premium packs, but I opened lots and lots of them and never found one (except for the first pack), so until I read that this issue is resolved I will not buy them anymore


    Hi ministro87,
    At the moment it's not a bug, just that the probabilities are a bit lower than we'd all like them to be.
    Again, I've already informed the team requesting them to revise the probabilities but I can't make them make the changes.
    If you have any further questions in the meantime, please let me know and I'll assist as best as possible.
    -Brino
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    FTB Team
    27/10/2016 11:09:50 (sandi)

    This game can be fun, but it is too hard to get better cards (useful ones). When competing with players with lots of cards with As, it's almost impossible to win or draw.  You  can buy lots and lots of premium packs and you won't get a player with A.

    That's a turning off point. You play to win coins, but as it seems they are useless, because it's impossible to improve your cards. So, what's the point in playing when you can't improve your deck.
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    FTB Team
    27/10/2016 16:52:32 (Brino)


    This game can be fun, but it is too hard to get better cards (useful ones). When competing with players with lots of cards with As, it's almost impossible to win or draw.  You  can buy lots and lots of premium packs and you won't get a player with A.

    That's a turning off point. You play to win coins, but as it seems they are useless, because it's impossible to improve your cards. So, what's the point in playing when you can't improve your deck.


    Hi Sandi,
    This has been an ongoing issue for many users and I've already reported it many times to the team. They're looking into ways to improve the probability of getting better cards but I can't guarantee if/when it will be updated.
    Let me know if you have any further questions.
    -Brino
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    FTB Team
    08/11/2016 11:30:50 (tingo27)

    Hi, I am just wondering how the end of the month rewards works. I finished top 20 this month and last month i finished top 99 and I only received a legend. Just wondering how do I receive the epic player and rare player or is the legend card the only reward for end of the month. If so is there any point reaching top 20.
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    FTB Team
    08/11/2016 16:21:26 (Ms T)


    Hi, I am just wondering how the end of the month rewards works. I finished top 20 this month and last month i finished top 99 and I only received a legend. Just wondering how do I receive the epic player and rare player or is the legend card the only reward for end of the month. If so is there any point reaching top 20.


    For finishing the season in the legends' division you can receive a 5 star card and 1000 coins.


    I stand under correction, but I believe these were the cards awarded at the end of the most recent season
    1- 20 Epic player: Puskas
    21- 99 Rare player: Weah
    100 - 500 Legend player: Kubala
    ^ These cards are ranked according to their points, which is why the classification of epic, rare etc.  I think.

    + 500 - Star player: 1 star to 4 star player, depending on where you finish between Divisions 1 - 20

    Note that I used Flip Football values and rewards, it will differ obviously in NBA in terms of players, how its categorized shouldn't be all that much different though.

    Brino should be able to clear up which cards specifically was awarded for the different legend brackets for NBA.
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    FTB Team
    09/11/2016 04:24:49 (tingo27)


    Hi, I am just wondering how the end of the month rewards works. I finished top 20 this month and last month i finished top 99 and I only received a legend. Just wondering how do I receive the epic player and rare player or is the legend card the only reward for end of the month. If so is there any point reaching top 20.


    For finishing the season in the legends' division you can receive a 5 star card and 1000 coins.


    I stand under correction, but I believe these were the cards awarded at the end of the most recent season
    1- 20 Epic player: Puskas
    21- 99 Rare player: Weah
    100 - 500 Legend player: Kubala
    ^ These cards are ranked according to their points, which is why the classification of epic, rare etc.  I think.

    + 500 - Star player: 1 star to 4 star player, depending on where you finish between Divisions 1 - 20

    Note that I used Flip Football values and rewards, it will differ obviously in NBA in terms of players, how its categorized shouldn't be all that much different though.

    Brino should be able to clear up which cards specifically was awarded for the different legend brackets for NBA.



    Thanks for the info.. I got A,A,5,5 even though I was top 20 last month.. but at the end of the last few days I went from top 20 to rank 25. If I read correctly, the rewards is given to your highest ranking not the current ranking. Just want to clarify if that is true or not.
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    FTB Team
    10/11/2016 09:31:28 (Brino)



    Hi, I am just wondering how the end of the month rewards works. I finished top 20 this month and last month i finished top 99 and I only received a legend. Just wondering how do I receive the epic player and rare player or is the legend card the only reward for end of the month. If so is there any point reaching top 20.


    For finishing the season in the legends' division you can receive a 5 star card and 1000 coins.


    I stand under correction, but I believe these were the cards awarded at the end of the most recent season
    1- 20 Epic player: Puskas
    21- 99 Rare player: Weah
    100 - 500 Legend player: Kubala
    ^ These cards are ranked according to their points, which is why the classification of epic, rare etc.  I think.

    + 500 - Star player: 1 star to 4 star player, depending on where you finish between Divisions 1 - 20

    Note that I used Flip Football values and rewards, it will differ obviously in NBA in terms of players, how its categorized shouldn't be all that much different though.

    Brino should be able to clear up which cards specifically was awarded for the different legend brackets for NBA.



    Thanks for the info.. I got A,A,5,5 even though I was top 20 last month.. but at the end of the last few days I went from top 20 to rank 25. If I read correctly, the rewards is given to your highest ranking not the current ranking. Just want to clarify if that is true or not.


    Hey tingo27,
    What Ms T said is correct, but the players aren't always the same in each season. Can you please send me your User ID so I can check further into this and get back to you on your reward?
    -Brino
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    FTB Team
    26/11/2016 13:29:17 (sandi)



    This game can be fun, but it is too hard to get better cards (useful ones). When competing with players with lots of cards with As, it's almost impossible to win or draw.  You  can buy lots and lots of premium packs and you won't get a player with A.

    That's a turning off point. You play to win coins, but as it seems they are useless, because it's impossible to improve your cards. So, what's the point in playing when you can't improve your deck.


    Hi Sandi,
    This has been an ongoing issue for many users and I've already reported it many times to the team. They're looking into ways to improve the probability of getting better cards but I can't guarantee if/when it will be updated.
    Let me know if you have any further questions.
    -Brino


    Any news on this issue. This is the real dealbreaker.
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    FTB Team
    28/11/2016 09:02:41 (Brino)

    Hi guys,

    First of all I'd like to apologize for being MIA lately, I got stuck for a couple of days in the mess of the Lufthansa strike which caused delays in other flights from other airlines. Anyway, I'm getting back into everything now and I'll get your questions, doubts or issues resolved for you all as soon as possible.

    -Brino
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    FTB Team
    28/11/2016 12:23:28 (Brino)




    This game can be fun, but it is too hard to get better cards (useful ones). When competing with players with lots of cards with As, it's almost impossible to win or draw.  You  can buy lots and lots of premium packs and you won't get a player with A.

    That's a turning off point. You play to win coins, but as it seems they are useless, because it's impossible to improve your cards. So, what's the point in playing when you can't improve your deck.


    Hi Sandi,
    This has been an ongoing issue for many users and I've already reported it many times to the team. They're looking into ways to improve the probability of getting better cards but I can't guarantee if/when it will be updated.
    Let me know if you have any further questions.
    -Brino


    Any news on this issue. This is the real dealbreaker.


    Hey sandi,
    Unfortunately I don't have any new feedback on this issue. Like I said before, it's been reported, and they're going to take it into account for future versions.
    -Brino
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    FTB Team
    13/01/2017 03:36:10 (Chambers)

    Hi Brino,

    how is it possible to get the Chamberlain- or/and Bird-Card? I've been playing NBA Flip since july now and I gotta say it is still a mystery to me how users like SHAO, IVANHO, NIK5411, FERNANDAO, ALEXANDER, LAPOINTE and many more got already this both cards in their collection?! User Sergio got all 4 legendary cards with A,A and 9 (Chamberlain, Magic, Russell and Bird ;)
    How is this possible?

    Best reagrds

    Chambers
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    FTB Team
    14/01/2017 01:36:42 (Illyspooner)

    Chamberlain is the reward of August for Top 20. Bird is from Larry Bird Special Offer. Magic is from premium packs. Russell is the reward of June for Top 20.
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    FTB Team
    16/01/2017 09:22:15 (Brino)


    Hi Brino,

    how is it possible to get the Chamberlain- or/and Bird-Card? I've been playing NBA Flip since july now and I gotta say it is still a mystery to me how users like SHAO, IVANHO, NIK5411, FERNANDAO, ALEXANDER, LAPOINTE and many more got already this both cards in their collection?! User Sergio got all 4 legendary cards with A,A and 9 (Chamberlain, Magic, Russell and Bird ;)
    How is this possible?

    Best reagrds

    Chambers


    Hey Chambers,
    It's like Illyspooner said above. Those players are available in Special offers or as rewards in the Legends league for finishing in specific positions.
    -Brino
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    FTB Team
    16/01/2017 14:07:00 (Lapointe)

    Hi Brino

    I have some questions
    Why is the game not evolving?
    So many 2xaces cards are given each month meaning more and more ties
    Either you have them equals a lot more ties or you dont meaning you have no chances
    Both ways it is less and less interesting to play
    Is it only me that thinks that the rankings in legends league is fake?
    Is there a real number 1?
    Where do I rank compare to others?
    Why there are no stats in the game? Wins, losses, draws?
    Why is there no market in the game or shops to buy specific cards?

    Could you answer some of those questions.  Thanks
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    FTB Team
    18/01/2017 13:43:49 (Brino)


    Hi Brino

    I have some questions
    Why is the game not evolving?
    So many 2xaces cards are given each month meaning more and more ties
    Either you have them equals a lot more ties or you dont meaning you have no chances
    Both ways it is less and less interesting to play
    Is it only me that thinks that the rankings in legends league is fake?
    Is there a real number 1?
    Where do I rank compare to others?
    Why there are no stats in the game? Wins, losses, draws?
    Why is there no market in the game or shops to buy specific cards?

    Could you answer some of those questions.  Thanks


    Hi Lapointe,

    The legends ranking isn't false, those are all real users and there is a position 1. Please note that if the user in position 1 has a lot more points, it'll take longer to reach him, or he'll need to stop playing for a while for others to surpass him.
    If I didn't understand your question or issue, please give me more information so I can better understand.

    We don't have those stats or a specific market to buy specific cards at this time, but we'll send your suggestions to the team

    Regards,
    -Brino
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    FTB Team
    18/01/2017 22:02:41 (Ivanho)


    Hi Brino,

    how is it possible to get the Chamberlain- or/and Bird-Card? I've been playing NBA Flip since july now and I gotta say it is still a mystery to me how users like SHAO, IVANHO, NIK5411, FERNANDAO, ALEXANDER, LAPOINTE and many more got already this both cards in their collection?! User Sergio got all 4 legendary cards with A,A and 9 (Chamberlain, Magic, Russell and Bird ;)
    How is this possible?

    Best reagrds

    Chambers


    Hi Chambers,

    I got Chamberlain as a gift for being in the first 20 players in August. Even though many of my friends got special offers for him and L. Bird. Btw, I don't have Bird, B. Russel, Isiah Tomas etc, but I 'd really love to get them, ofc. I expect that special offers, too.

    Regards,
    Ivanho Spurs
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    FTB Team
    18/01/2017 22:22:33 (Ivanho)


    Hi Brino

    I have some questions
    Why is the game not evolving?
    So many 2xaces cards are given each month meaning more and more ties
    Either you have them equals a lot more ties or you dont meaning you have no chances
    Both ways it is less and less interesting to play
    Is it only me that thinks that the rankings in legends league is fake?
    Is there a real number 1?
    Where do I rank compare to others?
    Why there are no stats in the game? Wins, losses, draws?
    Why is there no market in the game or shops to buy specific cards?

    Could you answer some of those questions.  Thanks


    Hey Lapointe,

    I agree about the cards, it would be better for playing if they mixed the sides of Aces (up and down, e.g. because card like this doesn't exist so far...)
    About ranking... I was suspicious about that, too, but I sat on the very first position at the end of two different months (playing from July).
    It would be great if there appers a league table with players' statistics (rank, points, wins, losses, draws...) and when the game starts, there is written 1-Lapointe VS 2-Ivanho, for example... then you know this is derby :)

    Best regards,
    Ivanho
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    FTB Team
    20/01/2017 01:36:06 (Ivanho)

    Hey Brino,

    - Is it possible to get Bird and Russel in special offer at the end of the month? My friend got that great offer with 40 packs a month ago, but I didn't...maybe I'm not the only one who never got that offer...
    - There is only one offer per month...why only one? I have some suggestions about this amazing game and next updates ... give us more offers per month, we could buy them with coins we earn... for example Legends cost 10-15k coins ... purple players 7.5-10k coins etc ... that could motivate us to play more and more and earn coins by playing this game and then we could buy some players we don't have so fa r... or something like market ... or trades between players...or trading duplicates (purple for purple, green for green, etc...) ... that would be great ...
    - Next suggestion is about stats I mentioned yesterday ... ranking ... league table ... ranking when the game begins ... next to our nicknames...
    - Could you explain to us way of positioning players in this game... this situation happens again and again ... I become first in legend division and then drop after next game even though I win...ok, I know that we can be on that place at the end of the month because I was two times, but I don't understand if I become first and then I drop after winning every single game in next 2hrs...what happened???
    - You should give us more Legends who make difference like Chamberlain, Bird...with AA9...maybe in down corners...or cards with aces up and down because sth like this doesn't exist at this time...
    - Why Kevin Johnson is doubled...one is better...that is pointless...somebody got him but worse then sbd else...like me...
    - If we are in top 20, why would we get rare player from last month in special offers when we already got epic player...maybe you should give us some new epic cards as an offer if we are in top positions at the end of the month...
    - About gifts... highest division we reached...we can enter top 20 in two days and leave this game and stop playing anymore and get epic player...everybody could do that...you should change it again...
    - Could we get players with two of Aces in premium packs except Magic and Stockton?
    - About Sunday mission...you should give us players we haven't already had...what is the point of getting some green card you have had for 5 months...?
    - Is there any new gift if I complete my collection, because I got Malone card few moths ago??? Maybe you should add some new players, any colored players...then it would be more interesting...Legends would be (Kobe and Duncan ofc) Jerry Stackhouse, Jamal Mashburn, Allen Iverson, Derrick Coleman, Ray Allen, Peja Stojakovic, Charles Barkley, Chris Webber, Kareem Abdul-Jabbar, Hakeem Olajuwon, Jeff Hornacek, Steve Francis, Allan Houston, Charles Oakley, Patrick Ewing, Kevin Garnett, Rick Barry, Pete Maravich, Bill Walton, Walt Frazier, Reggie Miller, Elvin Hayes, Dominique Wilkins, Robert Parish, Lenny Wilkens, Joe Dumars, Chris Mullin, Mitch Richmond, Dikembe Mutombo, Ben Wallace, Horace Grant, Mark Price, Rasheed Wallace, Larry Johnson, Stephon Marbury, Sam Cassell, Baron Davis, Latrell Sprewell, Chauncey Billups ...

    Best regards from Serbia !!!
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    FTB Team
    20/01/2017 12:06:46 (Brino)


    Hey Brino,

    - Is it possible to get Bird and Russel in special offer at the end of the month? My friend got that great offer with 40 packs a month ago, but I didn't...maybe I'm not the only one who never got that offer...
    - There is only one offer per month...why only one? I have some suggestions about this amazing game and next updates ... give us more offers per month, we could buy them with coins we earn... for example Legends cost 10-15k coins ... purple players 7.5-10k coins etc ... that could motivate us to play more and more and earn coins by playing this game and then we could buy some players we don't have so fa r... or something like market ... or trades between players...or trading duplicates (purple for purple, green for green, etc...) ... that would be great ...
    - Next suggestion is about stats I mentioned yesterday ... ranking ... league table ... ranking when the game begins ... next to our nicknames...
    - Could you explain to us way of positioning players in this game... this situation happens again and again ... I become first in legend division and then drop after next game even though I win...ok, I know that we can be on that place at the end of the month because I was two times, but I don't understand if I become first and then I drop after winning every single game in next 2hrs...what happened???
    - You should give us more Legends who make difference like Chamberlain, Bird...with AA9...maybe in down corners...or cards with aces up and down because sth like this doesn't exist at this time...
    - Why Kevin Johnson is doubled...one is better...that is pointless...somebody got him but worse then sbd else...like me...
    - If we are in top 20, why would we get rare player from last month in special offers when we already got epic player...maybe you should give us some new epic cards as an offer if we are in top positions at the end of the month...
    - About gifts... highest division we reached...we can enter top 20 in two days and leave this game and stop playing anymore and get epic player...everybody could do that...you should change it again...
    - Could we get players with two of Aces in premium packs except Magic and Stockton?
    - About Sunday mission...you should give us players we haven't already had...what is the point of getting some green card you have had for 5 months...?
    - Is there any new gift if I complete my collection, because I got Malone card few moths ago??? Maybe you should add some new players, any colored players...then it would be more interesting...Legends would be (Kobe and Duncan ofc) Jerry Stackhouse, Jamal Mashburn, Allen Iverson, Derrick Coleman, Ray Allen, Peja Stojakovic, Charles Barkley, Chris Webber, Kareem Abdul-Jabbar, Hakeem Olajuwon, Jeff Hornacek, Steve Francis, Allan Houston, Charles Oakley, Patrick Ewing, Kevin Garnett, Rick Barry, Pete Maravich, Bill Walton, Walt Frazier, Reggie Miller, Elvin Hayes, Dominique Wilkins, Robert Parish, Lenny Wilkens, Joe Dumars, Chris Mullin, Mitch Richmond, Dikembe Mutombo, Ben Wallace, Horace Grant, Mark Price, Rasheed Wallace, Larry Johnson, Stephon Marbury, Sam Cassell, Baron Davis, Latrell Sprewell, Chauncey Billups ...

    Best regards from Serbia !!!


    Hey Ivanho,

    I've just read through your message. Please send me your User ID and I'll check into why you didn't get the special offer as well. It should be available for all users.

    We did have an issue with Magic Johnson and Stockton being the only ones appearing in the packs, but it should have been resolved. Are those the only ones you're receiving? We'll check into that too.

    Regarding the position of the legend ranking, it is true that even if you win you can still move down in the ranking. For example, if you don't play over night, but other users in different countries have, and they earn more points, they can surpass you, so even if you win, your points are lower than theirs and it causes you to drop. That ranking is updated in real time, whereas the ranking of the Divisions isn't.

    We'll also check into all of your suggestions, but please keep in mind that we can't guarantee if and when they will be implemented. I don't make the decisions, but I'm going to send them to the team that does.

    For the moment the only card that's rewarded for completing the collection is Malone, but we'll look into making some changes to that too in the future verisons.

    Please let me know if you have any more questions or doubts.

    -Brino
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  • Avatar
    FTB Team
    22/01/2017 23:30:39 (Ivanho)



    Hey Brino,

    - Is it possible to get Bird and Russel in special offer at the end of the month? My friend got that great offer with 40 packs a month ago, but I didn't...maybe I'm not the only one who never got that offer...
    - There is only one offer per month...why only one? I have some suggestions about this amazing game and next updates ... give us more offers per month, we could buy them with coins we earn... for example Legends cost 10-15k coins ... purple players 7.5-10k coins etc ... that could motivate us to play more and more and earn coins by playing this game and then we could buy some players we don't have so fa r... or something like market ... or trades between players...or trading duplicates (purple for purple, green for green, etc...) ... that would be great ...
    - Next suggestion is about stats I mentioned yesterday ... ranking ... league table ... ranking when the game begins ... next to our nicknames...
    - Could you explain to us way of positioning players in this game... this situation happens again and again ... I become first in legend division and then drop after next game even though I win...ok, I know that we can be on that place at the end of the month because I was two times, but I don't understand if I become first and then I drop after winning every single game in next 2hrs...what happened???
    - You should give us more Legends who make difference like Chamberlain, Bird...with AA9...maybe in down corners...or cards with aces up and down because sth like this doesn't exist at this time...
    - Why Kevin Johnson is doubled...one is better...that is pointless...somebody got him but worse then sbd else...like me...
    - If we are in top 20, why would we get rare player from last month in special offers when we already got epic player...maybe you should give us some new epic cards as an offer if we are in top positions at the end of the month...
    - About gifts... highest division we reached...we can enter top 20 in two days and leave this game and stop playing anymore and get epic player...everybody could do that...you should change it again...
    - Could we get players with two of Aces in premium packs except Magic and Stockton?
    - About Sunday mission...you should give us players we haven't already had...what is the point of getting some green card you have had for 5 months...?
    - Is there any new gift if I complete my collection, because I got Malone card few moths ago??? Maybe you should add some new players, any colored players...then it would be more interesting...Legends would be (Kobe and Duncan ofc) Jerry Stackhouse, Jamal Mashburn, Allen Iverson, Derrick Coleman, Ray Allen, Peja Stojakovic, Charles Barkley, Chris Webber, Kareem Abdul-Jabbar, Hakeem Olajuwon, Jeff Hornacek, Steve Francis, Allan Houston, Charles Oakley, Patrick Ewing, Kevin Garnett, Rick Barry, Pete Maravich, Bill Walton, Walt Frazier, Reggie Miller, Elvin Hayes, Dominique Wilkins, Robert Parish, Lenny Wilkens, Joe Dumars, Chris Mullin, Mitch Richmond, Dikembe Mutombo, Ben Wallace, Horace Grant, Mark Price, Rasheed Wallace, Larry Johnson, Stephon Marbury, Sam Cassell, Baron Davis, Latrell Sprewell, Chauncey Billups ...

    Best regards from Serbia !!!


    Hey Ivanho,

    I've just read through your message. Please send me your User ID and I'll check into why you didn't get the special offer as well. It should be available for all users.

    We did have an issue with Magic Johnson and Stockton being the only ones appearing in the packs, but it should have been resolved. Are those the only ones you're receiving? We'll check into that too.

    Regarding the position of the legend ranking, it is true that even if you win you can still move down in the ranking. For example, if you don't play over night, but other users in different countries have, and they earn more points, they can surpass you, so even if you win, your points are lower than theirs and it causes you to drop. That ranking is updated in real time, whereas the ranking of the Divisions isn't.

    We'll also check into all of your suggestions, but please keep in mind that we can't guarantee if and when they will be implemented. I don't make the decisions, but I'm going to send them to the team that does.

    For the moment the only card that's rewarded for completing the collection is Malone, but we'll look into making some changes to that too in the future verisons.

    Please let me know if you have any more questions or doubts.

    -Brino


    Hey Brino,

    - It is about special offers for Bird/Russell, not about other special offers. I usually get that offers except one month, when I didn't. I noticed that some of my friends got the offer that month and 40 additional packs. Maybe I didn't get it because of the newest Game update, I didn't install it at that time, but couple of days later. It is how I probably missed that great offer, but I'd really like to get it if you are in position to send it to me.
    - About Sunday mission... could you give us players we haven't already had...what is the point of getting some green card I  have had for 7 months...?
    - About Premium packs, it is about cards with two of Aces, is it possible to get those cards with two of Aces, in Premium packs, except Magic and Stockton (I got them in first couple of Premium packs I opened). For example Drexler, Baylor, Pettit, K.Johnson, M.Malone, ... not Divac, Kemp, Gervin, McHale ...
    - Why Kevin Johnson is doubled...one is better...that is pointless...somebody got him but worse then sbd else...like me...

    USER ID -  1.05.00-13:13870 .

    Regards,
    Ivanho

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  • Avatar
    FTB Team
    23/01/2017 08:15:18 (Brino)




    Hey Brino,

    - Is it possible to get Bird and Russel in special offer at the end of the month? My friend got that great offer with 40 packs a month ago, but I didn't...maybe I'm not the only one who never got that offer...
    - There is only one offer per month...why only one? I have some suggestions about this amazing game and next updates ... give us more offers per month, we could buy them with coins we earn... for example Legends cost 10-15k coins ... purple players 7.5-10k coins etc ... that could motivate us to play more and more and earn coins by playing this game and then we could buy some players we don't have so fa r... or something like market ... or trades between players...or trading duplicates (purple for purple, green for green, etc...) ... that would be great ...
    - Next suggestion is about stats I mentioned yesterday ... ranking ... league table ... ranking when the game begins ... next to our nicknames...
    - Could you explain to us way of positioning players in this game... this situation happens again and again ... I become first in legend division and then drop after next game even though I win...ok, I know that we can be on that place at the end of the month because I was two times, but I don't understand if I become first and then I drop after winning every single game in next 2hrs...what happened???
    - You should give us more Legends who make difference like Chamberlain, Bird...with AA9...maybe in down corners...or cards with aces up and down because sth like this doesn't exist at this time...
    - Why Kevin Johnson is doubled...one is better...that is pointless...somebody got him but worse then sbd else...like me...
    - If we are in top 20, why would we get rare player from last month in special offers when we already got epic player...maybe you should give us some new epic cards as an offer if we are in top positions at the end of the month...
    - About gifts... highest division we reached...we can enter top 20 in two days and leave this game and stop playing anymore and get epic player...everybody could do that...you should change it again...
    - Could we get players with two of Aces in premium packs except Magic and Stockton?
    - About Sunday mission...you should give us players we haven't already had...what is the point of getting some green card you have had for 5 months...?
    - Is there any new gift if I complete my collection, because I got Malone card few moths ago??? Maybe you should add some new players, any colored players...then it would be more interesting...Legends would be (Kobe and Duncan ofc) Jerry Stackhouse, Jamal Mashburn, Allen Iverson, Derrick Coleman, Ray Allen, Peja Stojakovic, Charles Barkley, Chris Webber, Kareem Abdul-Jabbar, Hakeem Olajuwon, Jeff Hornacek, Steve Francis, Allan Houston, Charles Oakley, Patrick Ewing, Kevin Garnett, Rick Barry, Pete Maravich, Bill Walton, Walt Frazier, Reggie Miller, Elvin Hayes, Dominique Wilkins, Robert Parish, Lenny Wilkens, Joe Dumars, Chris Mullin, Mitch Richmond, Dikembe Mutombo, Ben Wallace, Horace Grant, Mark Price, Rasheed Wallace, Larry Johnson, Stephon Marbury, Sam Cassell, Baron Davis, Latrell Sprewell, Chauncey Billups ...

    Best regards from Serbia !!!


    Hey Ivanho,

    I've just read through your message. Please send me your User ID and I'll check into why you didn't get the special offer as well. It should be available for all users.

    We did have an issue with Magic Johnson and Stockton being the only ones appearing in the packs, but it should have been resolved. Are those the only ones you're receiving? We'll check into that too.

    Regarding the position of the legend ranking, it is true that even if you win you can still move down in the ranking. For example, if you don't play over night, but other users in different countries have, and they earn more points, they can surpass you, so even if you win, your points are lower than theirs and it causes you to drop. That ranking is updated in real time, whereas the ranking of the Divisions isn't.

    We'll also check into all of your suggestions, but please keep in mind that we can't guarantee if and when they will be implemented. I don't make the decisions, but I'm going to send them to the team that does.

    For the moment the only card that's rewarded for completing the collection is Malone, but we'll look into making some changes to that too in the future verisons.

    Please let me know if you have any more questions or doubts.

    -Brino


    Hey Brino,

    - It is about special offers for Bird/Russell, not about other special offers. I usually get that offers except one month, when I didn't. I noticed that some of my friends got the offer that month and 40 additional packs. Maybe I didn't get it because of the newest Game update, I didn't install it at that time, but couple of days later. It is how I probably missed that great offer, but I'd really like to get it if you are in position to send it to me.
    - About Sunday mission... could you give us players we haven't already had...what is the point of getting some green card I  have had for 7 months...?
    - About Premium packs, it is about cards with two of Aces, is it possible to get those cards with two of Aces, in Premium packs, except Magic and Stockton (I got them in first couple of Premium packs I opened). For example Drexler, Baylor, Pettit, K.Johnson, M.Malone, ... not Divac, Kemp, Gervin, McHale ...
    - Why Kevin Johnson is doubled...one is better...that is pointless...somebody got him but worse then sbd else...like me...

    USER ID -  1.05.00-13:13870 .

    Regards,
    Ivanho


    Hey Ivanho,

    While I cannot add a special offer into accounts myself, I will check into it with the team to see if that's possible since you missed out on the opportunity. Please keep in mind though that I cannot guarantee it, but I'll see what we can do.

    The cards that are given as a reward are random, it shouldn't only give you cards that you already have, but if you've almost completed your collection, the chances of getting a player you don't have are lower because of the fact that the delivery is random.

    With the premium packs, it shouldn't only be sending Magic Johnson and Stockton. I'm going to check into it with the team to see what may be causing it.

    And regarding Kevin Johnson, do you have a screenshot in which we can see both versions of Kevin Johnson? I can only see 1 K. Johnson in our database.

    Thanks,
    -Brino
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  • Avatar
    FTB Team
    26/01/2017 23:43:56 (Ivanho)





    Hey Brino,

    - Is it possible to get Bird and Russel in special offer at the end of the month? My friend got that great offer with 40 packs a month ago, but I didn't...maybe I'm not the only one who never got that offer...
    - There is only one offer per month...why only one? I have some suggestions about this amazing game and next updates ... give us more offers per month, we could buy them with coins we earn... for example Legends cost 10-15k coins ... purple players 7.5-10k coins etc ... that could motivate us to play more and more and earn coins by playing this game and then we could buy some players we don't have so fa r... or something like market ... or trades between players...or trading duplicates (purple for purple, green for green, etc...) ... that would be great ...
    - Next suggestion is about stats I mentioned yesterday ... ranking ... league table ... ranking when the game begins ... next to our nicknames...
    - Could you explain to us way of positioning players in this game... this situation happens again and again ... I become first in legend division and then drop after next game even though I win...ok, I know that we can be on that place at the end of the month because I was two times, but I don't understand if I become first and then I drop after winning every single game in next 2hrs...what happened???
    - You should give us more Legends who make difference like Chamberlain, Bird...with AA9...maybe in down corners...or cards with aces up and down because sth like this doesn't exist at this time...
    - Why Kevin Johnson is doubled...one is better...that is pointless...somebody got him but worse then sbd else...like me...
    - If we are in top 20, why would we get rare player from last month in special offers when we already got epic player...maybe you should give us some new epic cards as an offer if we are in top positions at the end of the month...
    - About gifts... highest division we reached...we can enter top 20 in two days and leave this game and stop playing anymore and get epic player...everybody could do that...you should change it again...
    - Could we get players with two of Aces in premium packs except Magic and Stockton?
    - About Sunday mission...you should give us players we haven't already had...what is the point of getting some green card you have had for 5 months...?
    - Is there any new gift if I complete my collection, because I got Malone card few moths ago??? Maybe you should add some new players, any colored players...then it would be more interesting...Legends would be (Kobe and Duncan ofc) Jerry Stackhouse, Jamal Mashburn, Allen Iverson, Derrick Coleman, Ray Allen, Peja Stojakovic, Charles Barkley, Chris Webber, Kareem Abdul-Jabbar, Hakeem Olajuwon, Jeff Hornacek, Steve Francis, Allan Houston, Charles Oakley, Patrick Ewing, Kevin Garnett, Rick Barry, Pete Maravich, Bill Walton, Walt Frazier, Reggie Miller, Elvin Hayes, Dominique Wilkins, Robert Parish, Lenny Wilkens, Joe Dumars, Chris Mullin, Mitch Richmond, Dikembe Mutombo, Ben Wallace, Horace Grant, Mark Price, Rasheed Wallace, Larry Johnson, Stephon Marbury, Sam Cassell, Baron Davis, Latrell Sprewell, Chauncey Billups ...

    Best regards from Serbia !!!


    Hey Ivanho,

    I've just read through your message. Please send me your User ID and I'll check into why you didn't get the special offer as well. It should be available for all users.

    We did have an issue with Magic Johnson and Stockton being the only ones appearing in the packs, but it should have been resolved. Are those the only ones you're receiving? We'll check into that too.

    Regarding the position of the legend ranking, it is true that even if you win you can still move down in the ranking. For example, if you don't play over night, but other users in different countries have, and they earn more points, they can surpass you, so even if you win, your points are lower than theirs and it causes you to drop. That ranking is updated in real time, whereas the ranking of the Divisions isn't.

    We'll also check into all of your suggestions, but please keep in mind that we can't guarantee if and when they will be implemented. I don't make the decisions, but I'm going to send them to the team that does.

    For the moment the only card that's rewarded for completing the collection is Malone, but we'll look into making some changes to that too in the future verisons.

    Please let me know if you have any more questions or doubts.

    -Brino


    Hey Brino,

    - It is about special offers for Bird/Russell, not about other special offers. I usually get that offers except one month, when I didn't. I noticed that some of my friends got the offer that month and 40 additional packs. Maybe I didn't get it because of the newest Game update, I didn't install it at that time, but couple of days later. It is how I probably missed that great offer, but I'd really like to get it if you are in position to send it to me.
    - About Sunday mission... could you give us players we haven't already had...what is the point of getting some green card I  have had for 7 months...?
    - About Premium packs, it is about cards with two of Aces, is it possible to get those cards with two of Aces, in Premium packs, except Magic and Stockton (I got them in first couple of Premium packs I opened). For example Drexler, Baylor, Pettit, K.Johnson, M.Malone, ... not Divac, Kemp, Gervin, McHale ...
    - Why Kevin Johnson is doubled...one is better...that is pointless...somebody got him but worse then sbd else...like me...

    USER ID -  1.05.00-13:13870 .

    Regards,
    Ivanho


    Hey Ivanho,

    While I cannot add a special offer into accounts myself, I will check into it with the team to see if that's possible since you missed out on the opportunity. Please keep in mind though that I cannot guarantee it, but I'll see what we can do.

    The cards that are given as a reward are random, it shouldn't only give you cards that you already have, but if you've almost completed your collection, the chances of getting a player you don't have are lower because of the fact that the delivery is random.

    With the premium packs, it shouldn't only be sending Magic Johnson and Stockton. I'm going to check into it with the team to see what may be causing it.

    And regarding Kevin Johnson, do you have a screenshot in which we can see both versions of Kevin Johnson? I can only see 1 K. Johnson in our database.

    Thanks,
    -Brino


    Hi Brino,

    I sent a new ticket...about KJ... #175418

    Best regards
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