Bugs & Technical Issues

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    FTB Team
    06/11/2014 17:24:39 (Mizio72)

    Less than 24 hrs the game appeared on Italian app store and already under maintenance screen... :o :-X :-X :-X
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    FTB Team
    06/11/2014 20:19:52 (7kj)

    Hi. After the installing the game from google play and selecting muy team dos not appear the rewards of 2014's reputation. I entre un FTB account following the instructions. Can you say me what happend or what al i doing wrong? Thx
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    FTB Team
    06/11/2014 20:33:20 (diesel)


    Hi. After the installing the game from google play and selecting muy team dos not appear the rewards of 2014's reputation. I entre un FTB account following the instructions. Can you say me what happend or what al i doing wrong? Thx


    can you post the apk of the game? there's no out yet in other country, please
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    FTB Team
    06/11/2014 20:47:17 (7kj)

    https://play.google.com/store/apps/details?id=com.fromthebenchgames.nbamanager15. ---- I'm from Spain. I Download two hours ago. Thx for tour support
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    FTB Team
    06/11/2014 23:29:08 (Maryandro)


    I can't connect to the game/open the game. When the FTB logo comes up, text like that comes as well: "Something went wrong. If the problem persists, please contact support." It goes further to the screen with Serge Ibaka and freezes there.

    I tried to uninstall and reinstall but still doesn't work

    Has anyone a solution ??

    Thanks in advance




    Same issue here.
    It has been more than 24hours now that I havent been able to play or upgrade any of my player.

    I have uninstalled and re-installed but nothing always the same messge and frozen on ibaka's picture.

    I don't know my ID but my fan code is DBWRSXB6.

    Thank you!
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    FTB Team
    07/11/2014 02:59:30 (WindyAssasin)



    @Mod.Manager on Facebook app I'm receiving requests to help others, I go into the NBA General Manager 2015 app, I can't see any of those requests. What's wrong? I send them requests they can't receive it as well. Could you tell me that my account is bugged and can you take look at it and fix it for me? Thank You Very Much.


    Check "More--->Messages"

    I did it, stil nothing. Can you tell me steps on how to upload pictures to explain my scenario? Support Center says I need to show them screen shots to explain my situation to FTB support center. App or website to do so? Give me name of app or URL to do so, thanks.
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    FTB Team
    07/11/2014 05:05:09 (Guitarss)

    Hey i realize this probably wont be answered till it is too late. But I was doing LA Clippers Tournament and 2 games in the tournament it locked up and started the countdown. I didn't receive a reward or anything. It just locked up

    ID 1:4621
    Fan code: z6smjets
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    FTB Team
    07/11/2014 05:06:46 (ScottP)

    After opening, the first page with the play/free agent options is blank most of the time.  The options are there other times but then the game will crash and I reopen the first page is blank again.  This has happening in the middle of bidding so I can't bid any more and lose the coins bid before.
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    FTB Team
    07/11/2014 06:51:40 (philippo93)




    I can't connect to the game/open the game. When the FTB logo comes up, text like that comes as well: "Something went wrong. If the problem persists, please contact support." It goes further to the screen with Serge Ibaka and freezes there.

    I tried to uninstall and reinstall but still doesn't work

    Has anyone a solution ??

    Thanks in advance


    I have the same problem, but since I just made a new account I don't know my ID or anything.
    My fan code is 1peyUxtG though. Could you check it out? I haven't been able to play for about 24 hours I think.


    ...Forwarding your case...


    the problem is fixed, I can play again!! thanks!!!
    is there any compensation for the day a lost to play (between me and the other managers it's unfair...??)

    I love this game!!!
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    FTB Team
    07/11/2014 05:14:19 (WindyAssasin)


    Hey i realize this probably wont be answered till it is too late. But I was doing LA Clippers Tournament and 2 games in the tournament it locked up and started the countdown. I didn't receive a reward or anything. It just locked up

    ID 1:4621
    Fan code: z6smjets

    Yeah Mod.Manager this happened to me too, just give us the consolation prize for that Clippers tournament (so we don't got to wait another 35hours for cool down time, and it's one of the tasks to unlock tournaments in level 4). Problem solved, if you could do it before you guys stop working on the weekends, this would be ideal. Thank you Mod.Manager, very much appreciated if you could do so.
    My I.D. is 1:4338
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    FTB Team
    07/11/2014 07:36:15 (thaz)

    Still stuck at S. Ibakas screen here, hopefully they'll fix it fast. I've been missing a lot of hours which could've been used for improvement.
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    FTB Team
    07/11/2014 08:07:51 (philippo93)


    Still stuck at S. Ibakas screen here, hopefully they'll fix it fast. I've been missing a lot of hours which could've been used for improvement.


    Contact support, after 1 day waiting, they fixed it and it endly worked!!!
    uninstall - install - logout - login won't change anything....
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    FTB Team
    07/11/2014 08:10:43 (philippo93)



    I can't connect to the game/open the game. When the FTB logo comes up, text like that comes as well: "Something went wrong. If the problem persists, please contact support." It goes further to the screen with Serge Ibaka and freezes there.

    I tried to uninstall and reinstall but still doesn't work

    Has anyone a solution ??

    Thanks in advance




    Same issue here.
    It has been more than 24hours now that I havent been able to play or upgrade any of my player.

    I have uninstalled and re-installed but nothing always the same messge and frozen on ibaka's picture.

    I don't know my ID but my fan code is DBWRSXB6.

    Thank you!


    We're going to look into your case, sorry for hte inconveniences.
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    FTB Team
    07/11/2014 11:19:11 (WindyAssasin)



    Hey i realize this probably wont be answered till it is too late. But I was doing LA Clippers Tournament and 2 games in the tournament it locked up and started the countdown. I didn't receive a reward or anything. It just locked up

    ID 1:4621
    Fan code: z6smjets

    Yeah Mod.Manager this happened to me too, just give us the consolation prize for that Clippers tournament (so we don't got to wait another 35hours for cool down time, and it's one of the tasks to unlock tournaments in level 4). Problem solved, if you could do it before you guys stop working on the weekends, this would be ideal. Thank you Mod.Manager, very much appreciated if you could do so.
    My I.D. is 1:4338

    Mod.Manager you have already compensated me with that prize and technically means I won already, it still 0/1 for that particular task, could you make it 1/1 real quick, so I don't have to wait for he countdown timer to cool down, thanks. Also, could you guys reply to my request in Support Center I just sent to today before your break for the weekend please  ;D
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    FTB Team
    07/11/2014 12:51:21 (u60311avr23)

    My NBa 2015 account was automatically connected with the facebook account on the ios device (iphone 5s)

    How can i connect my correct facebook account to nba gm 2015 ?

    No one answered me in the official support...

    ID/
    1:2781

    fan code:
    oLBfJhvs

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    FTB Team
    07/11/2014 12:53:59 (thaz)


    My NBa 2015 account was automatically connected with the facebook account on the ios device (iphone 5s)

    How can i connect my correct facebook account to nba gm 2015 ?

    No one answered me in the official support...

    ID/
    1:2781

    fan code:
    oLBfJhvs


    I'm sorry but you can't. I made the same mistake and started a new account now. Or you can continue, but in that case you can't use your facebook friends help (since there's probably no one playing on the user that is connected now)
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    FTB Team
    07/11/2014 13:39:32 (u60311avr23)



    My NBa 2015 account was automatically connected with the facebook account on the ios device (iphone 5s)

    How can i connect my correct facebook account to nba gm 2015 ?

    No one answered me in the official support...

    ID/
    1:2781

    fan code:
    oLBfJhvs


    I'm sorry but you can't. I made the same mistake and started a new account now. Or you can continue, but in that case you can't use your facebook friends help (since there's probably no one playing on the user that is connected now)



    I refuse to believe that this is the solution. I am level 25 in this game and do not want to start a new

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    FTB Team
    07/11/2014 13:55:54 (wdshep2)

    I don't seem to have decksved my reputation bonus from playing NBA General Manager 2014. HaTkimmS is my 2015 code whereas XAHMNLbP was my 2014 code.
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    FTB Team
    07/11/2014 14:09:23 (wdshep2)


    My NBa 2015 account was automatically connected with the facebook account on the ios device (iphone 5s)

    How can i connect my correct facebook account to nba gm 2015 ?

    No one answered me in the official support...

    ID/
    1:2781

    fan code:
    oLBfJhvs


    Sorry but due to the new policies (not ours) we are not allowed to change users facebook profile in the game. Once linked a facebook profile to an account you must keep using that account, otherwise you must start from scratch with a new account and a new facebook profile.
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    FTB Team
    07/11/2014 14:11:13 (wdshep2)


    I don't seem to have decksved my reputation bonus from playing NBA General Manager 2014. HaTkimmS is my 2015 code whereas XAHMNLbP was my 2014 code.


    I can't find your 2015 account with that code, please share your user name and ID (you can check them in the "More-->My Account" section.
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    FTB Team
    07/11/2014 14:33:15 (wdshep2)

    My user name is wdshep2 and my ID is 2:43228.
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    FTB Team
    07/11/2014 14:56:52 (wdshep2)


    My user name is wdshep2 and my ID is 2:43228.


    You didn't collect your reward because in 2014 you were connect through Facebook, while in 2015 you signed up through FTB. You must sign up through the same Facebook login, as stated in the Reputation's section of the game 2014, to colect your rewards.
    Solutions? Go to "More-->My Account" section of the 2015 game, log out your account and then sign in again through your Facebook profile.
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    FTB Team
    07/11/2014 15:09:12 (Latinlover15)

    i completed a task by buying $8 million, the reward was 25 coins but after the purchase the app crashed and the coins were never given.

    NBA General Manager 2015 v 2.10 (iOS)
    GM: Scotermcwin
    Franchise: Miami Heat
    ID  1:26180
    Fan Code: d26HPjpx
    Country: United States

    This bug has been found 30 minutes ago and continues to persist even with close and restart.
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    FTB Team
    07/11/2014 15:19:20 (WindyAssasin)

    Suddenly, for whatever reason, the game crashes after every tournament 'won'. For example on the 76ers one, I went 6/6 then it crashed. When I logon again and go to that tournament again and then it gives me my a consolation prize for that particular tournament. My I.D. Is 4338, Mod.Manager could you check that bug out.? It's just a tiny bug
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    FTB Team
    07/11/2014 15:31:40 (WindyAssasin)


    i completed a task by buying $8 million, the reward was 25 coins but after the purchase the app crashed and the coins were never given.

    NBA General Manager 2015 v 2.10 (iOS)
    GM: Scotermcwin
    Franchise: Miami Heat
    ID  1:26180
    Fan Code: d26HPjpx
    Country: United States

    This bug has been found 30 minutes ago and continues to persist even with close and restart.


    Fixed.
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    FTB Team
    07/11/2014 15:33:53 (WindyAssasin)


    Suddenly, for whatever reason, the game crashes after every tournament 'won'. For example on the 76ers one, I went 6/6 then it crashed. When I logon again and go to that tournament again and then it gives me my a consolation prize for that particular tournament. My I.D. Is 4338, Mod.Manager could you check that bug out.? It's just a tiny bug


    What do you mean with consolation price?
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    FTB Team
    07/11/2014 16:12:50 (WindyAssasin)

    Prize (___ exp ___ cash ___ coins), but that's not the point. the crash after defeating tournament is the problem (bug).
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    FTB Team
    07/11/2014 16:32:14 (Mesk746)

    Hi Mod Man. Was wondering if your able to change my name in game name? To Mesk746 if possible. Thanks!!

    I.d - 1:42679
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    FTB Team
    07/11/2014 16:40:28 (karl92)

    I think that in the italian app for Android the pics of coaches are inverted. Instead of P.Jackson there is a pic of another coach and viceversa
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    FTB Team
    07/11/2014 18:50:51 (coolteambro)

    Hi,

    I downloaded and logged into my NBA GM 2015 account today, but did not receive any of my awards for manager reputation from NBA GM 2014. I have a champion reputation from NBA GM 2014. In addition, I am asked to choose my team every time I log on. Please advise if there's anything I need to do to receive the awards. Thank you.

    My account info is linked to chea1191@gmail.com
    My GM name is Jimmy
    ID: 1:49277
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