Bugs & Technical Issues

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    FTB Team
    05/11/2014 15:20:26 (WindyAssasin)

    When will we be be able to unlock tournaments through Facebook (or is it already up??) ????
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    FTB Team
    05/11/2014 15:23:56 (thaz)



    Hey. I was trying to connect my NBA GM 2015 user to my facebook (to get 10 coins) but didn't know that it automatically connects to the user logged in. So I was unfortunate and connected my family members facebook user to my NBA GM team. Is there a way you could remove the facebook account, and 10 coins then? So I could just repeat the process by myself.

    ID: 1:5744
    Fancode: cQLfhCfe

    Thank you :)

    Edit: Also if there's anything else you need to know just PM me or quote my post and answer here.


    I would like to bring this post up. I know that it was my own stupid mistake and I should be responisble for it, but without the correct facebook user, I can't advance in tournaments and I'd really appreciate it if you fix this for me. :) I have tried contacting Support from the App itself too, but within 4 days, there are still no answers or any help. Please help me out guys.


    Is there any help coming? Could I at least get an answer if it's possible to fix it? If not then it would be better for me to start with a new user, even though I would lose all my rewards from NBA GM14. Please answer.
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    RicMon
    05/11/2014 15:26:02 (-RicMon-)

    I bought shields in the old '14 version with real money, can you please give me my shields in the new '15 version? thanks

    '14
    RicMon
    bWHcy3Fm
    4:1125104

    '15
    RicMon
    UXKP3qon
    1:3965
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    FTB Team
    05/11/2014 15:26:33 (thaz)




    Hey. I was trying to connect my NBA GM 2015 user to my facebook (to get 10 coins) but didn't know that it automatically connects to the user logged in. So I was unfortunate and connected my family members facebook user to my NBA GM team. Is there a way you could remove the facebook account, and 10 coins then? So I could just repeat the process by myself.

    ID: 1:5744
    Fancode: cQLfhCfe

    Thank you :)

    Edit: Also if there's anything else you need to know just PM me or quote my post and answer here.


    I would like to bring this post up. I know that it was my own stupid mistake and I should be responisble for it, but without the correct facebook user, I can't advance in tournaments and I'd really appreciate it if you fix this for me. :) I have tried contacting Support from the App itself too, but within 4 days, there are still no answers or any help. Please help me out guys.


    Is there any help coming? Could I at least get an answer if it's possible to fix it? If not then it would be better for me to start with a new user, even though I would lose all my rewards from NBA GM14. Please answer.


    Sorry but it is not possible for us to change the facebook profil that you have linked to your game account.
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    FTB Team
    05/11/2014 15:34:00 (thaz)


    I was master reputation last gen, and I recieved all my perks (money, coins) but I wasn't given my draft picks. I have 14 players on my squad but none of them are rookies. I was under the impression that these extra players would be rookies, not Kevin Garnett, Andrei Kirilenko, CJ Watson ect. So were these draft picks random players?


    General Manager: Willdawson
    Franchise: Orlando Magic
    ID: 1:32317
    Fan Code: YMp9dhud


    You have already received them. Starting the game 201 without the reputation's reward every users begind with:

    11 players
    5000000 cash
    25 coins

    You have started with 14 players, those 3 players (randomly assigned) are due to the reputation.
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    FTB Team
    05/11/2014 15:37:43 (WindyAssasin)





    Hey. I was trying to connect my NBA GM 2015 user to my facebook (to get 10 coins) but didn't know that it automatically connects to the user logged in. So I was unfortunate and connected my family members facebook user to my NBA GM team. Is there a way you could remove the facebook account, and 10 coins then? So I could just repeat the process by myself.

    ID: 1:5744
    Fancode: cQLfhCfe

    Thank you :)

    Edit: Also if there's anything else you need to know just PM me or quote my post and answer here.


    I would like to bring this post up. I know that it was my own stupid mistake and I should be responisble for it, but without the correct facebook user, I can't advance in tournaments and I'd really appreciate it if you fix this for me. :) I have tried contacting Support from the App itself too, but within 4 days, there are still no answers or any help. Please help me out guys.


    Is there any help coming? Could I at least get an answer if it's possible to fix it? If not then it would be better for me to start with a new user, even though I would lose all my rewards from NBA GM14. Please answer.


    Sorry but it is not possible for us to change the facebook profil that you have linked to your game account.


    @Mod.Manager
    Speaking of Facebook, are we able to ask other managers to 'help' us unlock tournaments yet? (Or when will it be available? Also, there seems to be a repeated 'confirm' (asks me every single time to click it) bug every time I logon to the game.
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    FTB Team
    05/11/2014 17:49:33 (Nandozn)

    Olá, já completei as três tarefas para poder competir no torneio nível dois, só que o sistema está me pedindo para completá-las novamente. Favor, corrigir o erro. Obrigado.

    ID - 1:7873
    Fan code - eCeiZCif
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    FTB Team
    05/11/2014 19:04:12 (goldenboy99)






    Hey. I was trying to connect my NBA GM 2015 user to my facebook (to get 10 coins) but didn't know that it automatically connects to the user logged in. So I was unfortunate and connected my family members facebook user to my NBA GM team. Is there a way you could remove the facebook account, and 10 coins then? So I could just repeat the process by myself.

    ID: 1:5744
    Fancode: cQLfhCfe

    Thank you :)

    Edit: Also if there's anything else you need to know just PM me or quote my post and answer here.


    I would like to bring this post up. I know that it was my own stupid mistake and I should be responisble for it, but without the correct facebook user, I can't advance in tournaments and I'd really appreciate it if you fix this for me. :) I have tried contacting Support from the App itself too, but within 4 days, there are still no answers or any help. Please help me out guys.


    Is there any help coming? Could I at least get an answer if it's possible to fix it? If not then it would be better for me to start with a new user, even though I would lose all my rewards from NBA GM14. Please answer.


    Sorry but it is not possible for us to change the facebook profil that you have linked to your game account.


    @Mod.Manager
    Speaking of Facebook, are we able to ask other managers to 'help' us unlock tournaments yet? (Or when will it be available? Also, there seems to be a repeated 'confirm' (asks me every single time to click it) bug every time I logon to the game.


    Yes, on that question about fb friends helping you to unlock tournys. That's how i've been unlocking my tournaments :)
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    FTB Team
    05/11/2014 19:45:27 (t12igger)







    Hey. I was trying to connect my NBA GM 2015 user to my facebook (to get 10 coins) but didn't know that it automatically connects to the user logged in. So I was unfortunate and connected my family members facebook user to my NBA GM team. Is there a way you could remove the facebook account, and 10 coins then? So I could just repeat the process by myself.

    ID: 1:5744
    Fancode: cQLfhCfe

    Thank you :)

    Edit: Also if there's anything else you need to know just PM me or quote my post and answer here.


    I would like to bring this post up. I know that it was my own stupid mistake and I should be responisble for it, but without the correct facebook user, I can't advance in tournaments and I'd really appreciate it if you fix this for me. :) I have tried contacting Support from the App itself too, but within 4 days, there are still no answers or any help. Please help me out guys.


    Is there any help coming? Could I at least get an answer if it's possible to fix it? If not then it would be better for me to start with a new user, even though I would lose all my rewards from NBA GM14. Please answer.


    Sorry but it is not possible for us to change the facebook profil that you have linked to your game account.


    @Mod.Manager
    Speaking of Facebook, are we able to ask other managers to 'help' us unlock tournaments yet? (Or when will it be available? Also, there seems to be a repeated 'confirm' (asks me every single time to click it) bug every time I logon to the game.


    Yes, on that question about fb friends helping you to unlock tournys. That's how i've been unlocking my tournaments :)
    Yup I can verify it. I have been using the same method as well ^_^
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    FTB Team
    05/11/2014 20:15:59 (matthewtorney)



    Hi, I just lost all progress on my Knicks city. I had moved up two or three levels on all jobs, but since the latest downtime I'm back to the beginning of level 1.

    Mod Manager, can you please help restore my previous progress?



    As far as I can see your jobs are level 3,4,3,4,3...


    Thanks Mod Manager. That's my other account. Sorry, I should have specified. The affected account is:

    Melo Melinho
    Knicks
    Fan code 2AeRCGof
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    FTB Team
    05/11/2014 20:42:04 (WindyAssasin)







    Hey. I was trying to connect my NBA GM 2015 user to my facebook (to get 10 coins) but didn't know that it automatically connects to the user logged in. So I was unfortunate and connected my family members facebook user to my NBA GM team. Is there a way you could remove the facebook account, and 10 coins then? So I could just repeat the process by myself.

    ID: 1:5744
    Fancode: cQLfhCfe

    Thank you :)

    Edit: Also if there's anything else you need to know just PM me or quote my post and answer here.


    I would like to bring this post up. I know that it was my own stupid mistake and I should be responisble for it, but without the correct facebook user, I can't advance in tournaments and I'd really appreciate it if you fix this for me. :) I have tried contacting Support from the App itself too, but within 4 days, there are still no answers or any help. Please help me out guys.


    Is there any help coming? Could I at least get an answer if it's possible to fix it? If not then it would be better for me to start with a new user, even though I would lose all my rewards from NBA GM14. Please answer.


    Sorry but it is not possible for us to change the facebook profil that you have linked to your game account.


    @Mod.Manager
    Speaking of Facebook, are we able to ask other managers to 'help' us unlock tournaments yet? (Or when will it be available? Also, there seems to be a repeated 'confirm' (asks me every single time to click it) bug every time I logon to the game.


    Yes, on that question about fb friends helping you to unlock tournys. That's how i've been unlocking my tournaments :)


    How do I permanently 'confirm' it through Facebook (a page or what?) so it can stop asking me to 'confirm' it and so that I can do the same? On Facebook (I have iOS 6), I have the app it shows a blank page (with Facebook border frame) and then it automatically logs into Facebook. But when I confirm it through Safari it keeps on askin me to do so. What should I do.?
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    FTB Team
    05/11/2014 20:55:55 (thaz)

    Well okay. I made a new user now which is not connected to facebook yet, so I will avoid the mistake now. It's sad to lose my progress and awards from GM14 but it's still early and I can make a comeback. :) Also got quite OK players on my new team, so thats good. Thank you for your answer anyways!

    Edit: Just to ignore double-posting.
    Is anyone else experiencing something like this when opening the game...
    As the FTB logo comes up, a pop-up text says: "Something went wrong. If the problem persists, please contact support." and then stops at the screen with Serge Ibaka, it doesn't go any further. Any advice, or is it just me?
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    FTB Team
    06/11/2014 02:51:27 (abraxaspr)

    I have 2 accounts. my main is synced with 1 Facebook account and the other with another log. since the app did not let me log out of Facebook I signed in with fromthebench login but could not receive Facebook coins and or receive messages. I did it on my other device and apparently i now have 3 accounts. I would like to remove the extra one and just keep my 2 accounts, same as I used to do on GM14 so I could receive and request tournament request, energy, etc. can this be fixed?
    the secondary account with the issue is
    ID: 18686
    Code: 3ZeU8MtG
    my devices are Iphone 5 and Ipad air, iOS 8. thanks in advanced
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    FTB Team
    06/11/2014 05:23:55 (sugarfree)

    This is something related with the sound of the game:

    Even if I switched everything off on the settings, the entry with the basket ball keeps sounding and the music of the iPhone turns off every time I play the game.
    This didn't happen with the GM2014, would be amazing to have the MUTE option and play the game listening to anything else on the phone.

    Thanks
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    FTB Team
    06/11/2014 05:39:04 (goldenboy99)


    This is something related with the sound of the game:

    Even if I switched everything off on the settings, the entry with the basket ball keeps sounding and the music of the iPhone turns off every time I play the game.
    This didn't happen with the GM2014, would be amazing to have the MUTE option and play the game listening to anything else on the phone.

    Thanks


    lol - i know EXACTLY what you mean man.. I agree with your suggestion :P even though we turn of the sound in the in-game settings, the ball seems to always make its noise... :)
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    FTB Team
    06/11/2014 07:25:57 (thaz)

    I can't connect to the game/open the game. When the FTB logo comes up, text like that comes as well: "Something went wrong. If the problem persists, please contact support." It goes further to the screen with Serge Ibaka and freezes there.
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    FTB Team
    06/11/2014 07:54:04 (philippo93)

    Me too!!! Can't play....

    I can't connect to the game. It's freezes to screen with Serge Ibaka!!!

    Any solution FTB ???
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    FTB Team
    06/11/2014 10:39:30 (pensionato)

    I can't see the three missions to unlock tournament level 2

    1:35622
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    FTB Team
    06/11/2014 14:00:23 (pensionato)



    This is something related with the sound of the game:

    Even if I switched everything off on the settings, the entry with the basket ball keeps sounding and the music of the iPhone turns off every time I play the game.
    This didn't happen with the GM2014, would be amazing to have the MUTE option and play the game listening to anything else on the phone.

    Thanks


    lol - i know EXACTLY what you mean man.. I agree with your suggestion :P even though we turn of the sound in the in-game settings, the ball seems to always make its noise... :)


    I'm checking this on iPhone 5S, but once turned off I don't have any sound on my account...
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    FTB Team
    06/11/2014 14:13:32 (Latinlover15)

    I completed all three tasks to unlock the Level 2 Central Division tournament, but it will not unlock and gives conflicting information, on the Unlock Level screen it states 2 of 3 tasks have been completed, then when Complete Tasks is touched it stated all 3 need to be completed.

    NBA General Manager 2015 v 2.10 (iOS)
    GM: Scotermcwin
    Franchise: Miami Heat
    ID  1:26180
    Fan Code: d26HPjpx
    Country: United States

    This bug has been found 30 minutes ago and continues to persist even with close and restart.
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    FTB Team
    06/11/2014 14:14:19 (Latinlover15)


    I can't see the three missions to unlock tournament level 2

    1:35622


    I see this:

    http://puu.sh/cFuID/f04dc43805.jpg


    Don't you see the same screen?
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    FTB Team
    06/11/2014 14:16:25 (pensionato)



    I can't see the three missions to unlock tournament level 2

    1:35622


    I see this:
    Don't you see the same screen?

    now i see the same as you! before i saw 3 empty missions.
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    FTB Team
    06/11/2014 15:01:19 (philippo93)

    I can't connect to the game/open the game. When the FTB logo comes up, text like that comes as well: "Something went wrong. If the problem persists, please contact support." It goes further to the screen with Serge Ibaka and freezes there.

    I tried to uninstall and reinstall but still doesn't work

    Has anyone a solution ??

    Thanks in advance
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    FTB Team
    06/11/2014 15:26:52 (WindyAssasin)

    @Mod.Manager on Facebook app I'm receiving requests to help others, I go into the NBA General Manager 2015 app, I can't see any of those requests. What's wrong? I send them requests they can't receive it as well. Could you tell me that my account is bugged and can you take look at it and fix it for me? Thank You Very Much.
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    FTB Team
    06/11/2014 15:30:21 (WindyAssasin)


    @Mod.Manager on Facebook app I'm receiving requests to help others, I go into the NBA General Manager 2015 app, I can't see any of those requests. What's wrong? I send them requests they can't receive it as well. Could you tell me that my account is bugged and can you take look at it and fix it for me? Thank You Very Much.


    Check "More--->Messages"
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    FTB Team
    06/11/2014 15:37:21 (WindyAssasin)


    I can't connect to the game/open the game. When the FTB logo comes up, text like that comes as well: "Something went wrong. If the problem persists, please contact support." It goes further to the screen with Serge Ibaka and freezes there.

    I tried to uninstall and reinstall but still doesn't work

    Has anyone a solution ??

    Thanks in advance


    You're right, I've just logged in your account and I've experienced the same problem. It will be fixed shortly, sorry for the inconvenience and thank you for bringing it to our attention.
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    FTB Team
    06/11/2014 16:27:05 (sugarfree)




    This is something related with the sound of the game:

    Even if I switched everything off on the settings, the entry with the basket ball keeps sounding and the music of the iPhone turns off every time I play the game.
    This didn't happen with the GM2014, would be amazing to have the MUTE option and play the game listening to anything else on the phone.

    Thanks


    lol - i know EXACTLY what you mean man.. I agree with your suggestion :P even though we turn of the sound in the in-game settings, the ball seems to always make its noise... :)


    I'm checking this on iPhone 5S, but once turned off I don't have any sound on my account...


    Extremely weird, tried many times to switch on - switch off trying to make the trick...but doesn't work  :-\
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    FTB Team
    06/11/2014 16:35:16 (thaz)


    I can't connect to the game/open the game. When the FTB logo comes up, text like that comes as well: "Something went wrong. If the problem persists, please contact support." It goes further to the screen with Serge Ibaka and freezes there.

    I tried to uninstall and reinstall but still doesn't work

    Has anyone a solution ??

    Thanks in advance


    I have the same problem, but since I just made a new account I don't know my ID or anything.
    My fan code is 1peyUxtG though. Could you check it out? I haven't been able to play for about 24 hours I think.
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    FTB Team
    06/11/2014 16:43:11 (thaz)



    I can't connect to the game/open the game. When the FTB logo comes up, text like that comes as well: "Something went wrong. If the problem persists, please contact support." It goes further to the screen with Serge Ibaka and freezes there.

    I tried to uninstall and reinstall but still doesn't work

    Has anyone a solution ??

    Thanks in advance


    I have the same problem, but since I just made a new account I don't know my ID or anything.
    My fan code is 1peyUxtG though. Could you check it out? I haven't been able to play for about 24 hours I think.


    ...Forwarding your case...
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    FTB Team
    06/11/2014 17:22:17 (jallard090)

    I know I already posted this in the "your questions, our answers" thread, but I saw this thread and thought maybe this was a better place for it. I completed the FTB offer for a reward of 70 coins. The offer is checked off, but I never received my coins. Can someone help me out?
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