Bugs & Technical Issues

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    FTB Team

    All points have been updated accordingly.

    Regards,
    The FTB Team

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    Sawyer72

    De nuevo me han desaparecido los "dias de renovación" en el daily bonus, ya es la quinta o sexta vez que me pasa....

     

    ID 3:5908902

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    FTB Team

    Hola, @Sawyer72 -- No es que se te han desaparecido. No salen siempre. Está funcionando correctamente y volverán a salir.

    Un saludo,
    El equipo FTB

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    Sawyer72

    Hola @FTB Team, durante estos cuatro dias tampoco he recibido ningún "dia de contrato". Mañana es dia de coins y llevaré ya 18 dias desde que me salieron por última vez, concretamente fue el 20 de Mayo. Ya se que no salen siempre pero nunca hay tanto espacio de tiempo salvo cuando ha habido algún bug.

    Saludos

    ID 3:5908902

    EDIT: Ya han vuelto a aparecer, gracias por arreglarlo

    Saludos

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    kmaxo

    Hola, llevo unos meses esperando a leyendas con nivel alto. No se si será un error pero la leyenda con nivel más alto que he visto en 2 meses es Petit y de los demás ni rastro. He visto desde entonces repetir a varios jugadores de bajo nivel y hay días que no me aparece ninguno y solo tengo comprados a Petit y Webber y lo miro diariamente.
    Un saludo. Gracias

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    FTB Team

    ¡Hola @Sawyer72! -- Vamos a revisarlo de nuevo para ver si está pasando algo. En cuanto sepamos algo más te avisaremos.

    @kmaxo -- Todos los leyendas deberían aparecer, pero ten en cuenta que solo aparecerán con más frecuencia cuando queden alrededor de 25-30 días de contrato.

    Cualquier duda, nos lo decís.

    The FTB Team

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    Jov machelen

    Now that the nba finals are over, the values of all the players (Antetokoumpo, Lillard, etc) belonging to teams Milwaukee Bucks and Portland Trailblazers eliminated in the conference finals should go back to their season average.

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    kmaxo

    Hola, en mi anterior mensaje me refería a que no me aparecen para poder ficharlos por primera vez.
    Chamberlain, west, jhonsson, etc... El jugador con más nivel que he visto en estos últimos meses es de 335 y casi siempre salen los mismos.
    Desde ayer por ejemplo, no salen para poder fichar a ninguna leyenda ni a ningún jugador rebajado en oferta y me pasa a menudo, no sé si coincide cuando deberían de aparecer los mejores jugadores leyendas.
    Saludos

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    FTB Team

    Hi @Jov machelen! Don't worry, we will have all the points updated accordingly. Thanks.

    @kmaxo -- Ok, entendemos lo que quieres decir. Vamos a revisarlo y ver qué podría estar pasando. Cualquier duda, nos lo decís.

    The FTB Team

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    James Dean

    Can you please take a look at your game version for iPad tablet? It keeps on freezing at the beginning intro screen where the ball is bouncing. Thanks in advance!

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    FTB Team

    @James Dean -- We've checked into this and everything seems to be working fine right now. Can you please let us know if you're still having trouble getting into the game?

    The FTB Team

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    kmaxo

    Hola, siguen saliéndome las mismas leyendas para fichar cada día. No hay rastro de chamberlain, west, bird,etc desde hace más de 3 meses. Llevo 4 días por ejemplo ofertando a hardaway por ejemplo. Es un poco frustrante no poder mejorar mi equipo desde hace tiempo. Saludos

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    FTB Team

    @kmaxo -- Estamos revisando por qué solo salen esos jugadores, y cuando tengamos más información, te avisaremos.
    Un saludo,

    The FTB Team

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    Jov machelen

    Did anyone notice that both legends and limited edition players offered are the same in the last 3 days?

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    Thomas Imandt

    Yes. 

    I noticed the same.

    Its since a day after the finals.

     

    Cheers

     

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    FTB Team

    Hi guys, this is what @kmaxo was reporting, and we're already looking into it. We'll have this resolved as soon as possible. Thanks for your understanding.

    The FTB Team

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    EJ Lee

    Hallo FTB,

    pre summer league: I  received Griffin at lv 35 (I already have Harden). Can you please replace him with Leonard? Thanks.

    And what about the summer league?

    thanks again. 

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    Jov machelen

    It's already ten days that the limited edition players, that should rotate every 24 hours, are always the same: what's going on?

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    Jov machelen

    Now that we entered july, are you going to erase the double value from the nba finals teams players, as scheduled?

    They should assume the regular season value now......

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    Johnny-Martini Berlin

    Good morning ftb team. As always: please be so kind to remove Andre Iguadola from my team and add the missing level to my Harden which I actually won yesterday. Thanks and greetings
    Jonny
    PS: any news about your negotiations with the nba regarding the official license for next season?

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    Jov machelen

    Is there a reason why Luka Doncic contract, L. Condic in the game,  cannot be renewed in world of fame with money but using contract days, only?

    He is not a legend player, he will start his second season in the nba in october.

    He is in my roster with 56 days left before the "contract expires" and still he is not appearing in auction to be renewed with money.

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    Jov machelen

    Hello there...is it possible to have an answer?

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    Jov machelen

    Two days and no answer, so far...do you even mind?

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    EJ Lee

    Hello FTB,
    Is everything ok?

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    YZERMN

    Hi guys. I am just a frustrated customer like yourselves. But we know how this works by now. July 4 was Thursday in the States. Not necessarily a holiday where the from the bench team is from....but whatever. Then Friday well that was the day after a holiday so why not make a long weekend out of it lol. Of course there is no customer service on the weekends, because.....well just because. Then they come back on Monday and will say they are swamped. And if you notice they answer the new NFL game and soccer questions first. Then by midday, maybe they get to the NBA stuff lol.

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    Jov machelen

    I repeat the same question after one week 

    Is there a reason why Luka Doncic contract, L. Condic in the game,  cannot be renewed in world of fame with money but using contract days, only?

    He is not a legend player, he will start his second season in the nba in october.

    He is in my roster with 49 days  left before the "contract expires" and still he is not appearing in auction to be renewed with money.

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    FTB Team

    Hi everybody,

    First of all, we apologize for the delay in getting back to all of you. Unfortuantely, we experienced a very high overload of messages and we have had a really difficult time trying to keep up.

    @EJ Lee -- Can you please send us your User ID so that we can check further into this and see if the reward delivery was done incorrectly?

    @Jov machelen -- We're already aware of that and we've already reported the issue to the development team to look into why they're not being replaced. We'll have that resolved as soon as possible. The double values are already removed from the finalists.

    Regarding L. Condic, there are some players who do not appear as often as the others as they have a higher rank within the game, however, they will appear. Keep in mind that if you're trying to renew a contract, you won't receive personalized renewal offers until the player's contract falls below 25 games.

    @Johnny-Martini Berlin -- We currently do not have any news about the license, however, when we do we will let you know. Can you please send us your User ID so that we can check further into this and see if the reward delivery was done incorrectly?

    @YZERMN -- There's no set rule as to which messages we reply to first. In fact, today we're responding to the NBA messages before the others. Regarding the delay, we do apologize for that, and we're doing the best we can to reply as soon as possible. Unfortunately, there are always unforeseen issues that make us take a bit longer than usual, but we're doing the best we can under the given circumstances.

    The FTB Team

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    Jov machelen

    .....your rule was the renewal offers start when there are 60 days left (and counting). Infact, that’s it actually for Durant and Cousins: for Doncic you use a different rule????

    Quote “Regarding L. Condic, there are some players who do not appear as often as the others as they have a higher rank within the game, however, they will appear. Keep in mind that if you're trying to renew a contract, you won't receive personalized renewal offers until the player's contract falls below 25 games.”

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    Johnny-Martini Berlin

    Jonny Martini
    Id: 2:8373699 Fan:2x5gkyBGHY
    Got Iguadola instead of Harden after last competition, should add the remaining level to Harden (65 then)
    Thanks!

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    FTB Team

    @Jov machelen -- This rule is the same for all players, not just Doncic.

    @Johnny-Martini Berlin -- Thanks for sending us your ID. We've gone ahead and added the remaining levels to Harden and removed Iguadola.

    The FTB Team

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