Bugs & Technical Issues

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    FTB Team

    @Gary Paulsen
    It's not the wrong section, but our support team has your messages already. They'll reply to you as soon as possible.


    @John Dizoe
    Since the system detected that you have Westbrook at level 60 on your current planet, that's why it didn't give him to you. In your case, what I've done was remove Beal and add the 3 levels to Westbrook.

    - Brino

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    Andi

    Ciao @Brino

    In questo momento sto riscontrando lo stesso problema dei giorni scorsi (non ho nessun giocatore disponibile in aste e mercato diretto).

    In più, negli ultimi giorni, mi si azzera casualmente il contatore delle vittorie consecutive (mediamente 1 accesso su 3).

    Coach Andi
    ID 3:7930330
    Fan code 3xfmtwDGRU

    *Il problema delle vittorie di fila da domenica scorsa

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    FTB Team

    Ciao @Andi,
    Dovrebbe essere già risolto. Era solo durante 10 minuto perché facevamo una modifica.
    Me lo puoi confermare per favore?
    - Brino

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    Andi

    @Brino ho appena controllato ma il problema è ancora presente

    Coach Andi
    ID 3:7930330
    Fan code 3xfmtwDGRU

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    Angelo Mauceri

    @Brino

    I still got Payton on the Magic home screen. Any chance to accelerate the change/update?

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    Andi

    @Brino ancora niente..

    Ma è un problema solo mio??

    Coach Andi
    ID 3:7930330
    Fan code 3xfmtwDGRU

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    Lorenzo Tripoli

    Anche io ho lo stesso problema di Andi, non vedo nessun giocatore
    nell'asta da ieri, solo quelli in edizione limitata e le leggende nel mercato diretto
    ID 3:7396970
    Fan code 3x3bhpsuAB
    Telefono Android

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    Andi

    Il problema è risolto.

    Coach Andi
    ID 3:7930330
    Fan code 3xfmtwDGRU

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    FTB Team

    @Andi e @Lorenzo
    Abbiamo appena fatto una modifica e ora dovrebbo uscire correttamente i giocatori. Se così non fosse, fammi sapere.


    @Angelo
    The team is aware of this and we're waiting for necessary approvals before making the change. Please understand that we cannot rush certain things, especially when we have the official license of the NBA, and we have to wait for their approvals before we make these kinds of changes in the game. We also cannot rush the NBA to give us these approvals. Thanks in advance for your continued patience in the meantime.

    - Brino

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    Lorenzo Tripoli

    Risolto! Grazie!

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    FTB Team

    ** PLEASE READ **

    Hi everybody!
    We're working to transfer all the data from the old forum to the new forum. Please note that we will begin working on the transfer tomorrow morning.

    We will temporarily close the forum to comments until the process is done so that your messages don't get mixed in and, once we're done, we'll reopen the forum to questions. Thanks in advance for your patience and understanding.

    Regards,
    Brino

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    Angelo Mauceri

    @Brino
    Payton has now been replaced with Gordon. Thank you so much :)

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    Sandro Bert

    Hi! I have a bug with money counter, can you fix it? ID 2:6950127   

    Sandro Bert

    fan code 2xbgquwQWX

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    FTB Team
    31/10/2014 14:42:12 (FTB admin)

    Have you found a bug? Post it here. This is the place where to look for help for any technical issue.

    In order to allow our staff to resolve the glitch in an even shorter term, please enclose as many details as you can while reporting a bug: your user name, ID, partner code; also specify how long is the error occurring, where, in which section/screen of the game, plataform used (Android/iOS) as well as device and model.
    We'll do our best to fix it!
    Thank you for your cooperation.
    :)
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    FTB Team
    31/10/2014 18:00:12 (c6QCMWzd)

    Hi, I received the coins and money earned from my master reputation in 2014 but didn't receive any special draft picks. Is this something that will come later in the season?

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    FTB Team
    31/10/2014 18:19:31 (qazxsw)

    Bogut has the face of K.Thompson
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    FTB Team
    31/10/2014 18:40:57 (qazxsw)


    Hi, I received the coins and money earned from my master reputation in 2014 but didn't receive any special draft picks. Is this something that will come later in the season?


    Very user who does not have any reputation's reward too collect in 2015 starts with:
    11 players
    5000000 cash
    25 coin
    If you start with more than these amounts, it's due to the reputation's reward. The "draft" players are given away randomly at the beginning while collecting the reputation's reward.
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    FTB Team
    31/10/2014 18:41:26 (qazxsw)


    Bogut has the face of K.Thompson


    We're on it, thank you for bringing it to our attention.
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    FTB Team
    31/10/2014 22:18:13 (Pluto)

    I was meant to get a free powerup for referring a friend - shot the basket into the hoop and it said free power up but I didn't get anything?

    Id: 1:3460
    Fan: 5ZxnyYJt

    Also I can't see my assistant's tasks so I don't know what challenges I'm supposed to be completing.
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    FTB Team
    31/10/2014 23:57:17 (Magicaleagle)

    I have 3 available tasks, but I can only see one at a time when I press on the task box in the bottom right corner. There is no where to see a list.

    Update, it is not three tasks, but instead notifications. Sorry...
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    FTB Team
    01/11/2014 01:29:35 (MrJonath)

    This is what I see on Facebook when I want to accep a friend / help with energy...

    http://i.imgur.com/4PKkve9.png

    Any help?
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    FTB Team
    01/11/2014 09:21:07 (da0ud12)

    Hi I would like my manager name to be changed to my nickname and not my real name from facebook.
    I couldn't find how to do this.

    Thanks, Da0ud12

    ID : 1:2953
    Fancode : 24rLX2a6
    Name I would like to get : Da0ud12
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    FTB Team
    01/11/2014 11:46:21 (thaz)

    Hey. I was trying to connect my NBA GM 2015 user to my facebook (to get 10 coins) but didn't know that it automatically connects to the user logged in. So I was unfortunate and connected my family members facebook user to my NBA GM team. Is there a way you could remove the facebook account, and 10 coins then? So I could just repeat the process by myself.

    ID: 1:5744
    Fancode: cQLfhCfe

    Thank you :)

    Edit: Also if there's anything else you need to know just PM me or quote my post and answer here.
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    FTB Team
    01/11/2014 11:46:44 (jleccio)

    When sending request to unlock tournaments,request are not comming int o the requeated friend
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    FTB Team
    01/11/2014 14:34:04 (WindyAssasin)

    Wow FTB Administrators just deleted my request to their Support Center :-\... Mod.Manager, could you please explain why.?
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    FTB Team
    01/11/2014 14:37:57 (Manzaneriser)

    Vi9zF3Y3
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    FTB Team
    01/11/2014 15:37:29 (da0ud12)

    I recommended a friend to play the game.
    I got my shot in the basket and my prize was..... Sports Drinks.....
    They won't be very useful in the 2015 version.
    Mods, could you instead give me some cash as a prize ?

    Thanks, Da0ud12

    ID : 1:2953
    Fancode : 24rLX2a6
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    FTB Team
    01/11/2014 19:23:27 (gcalsingB)


    I recommended a friend to play the game.
    I got my shot in the basket and my prize was..... Sports Drinks.....
    They won't be very useful in the 2015 version.
    Mods, could you instead give me some cash as a prize ?

    Thanks, Da0ud12

    ID : 1:2953
    Fancode : 24rLX2a6


    Same thing happened to me.
    ID: 1:3996
    Fancode: raaTJ1qq
    IOS - iPad and iPhone
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    FTB Team
    02/11/2014 00:34:18 (wjkang)

    The same problem of server out of sync seems to persist on 2015 game as well. Spent several coins on Westbrook, Durant and Paul. Should have got Westbrook, yet the timer got reset somehow.
    1:3945
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    FTB Team
    02/11/2014 04:51:16 (da0ud12)

    The game crashes at the end of a game when you challenge a friend from your fan friends list.
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