Bugs and Technical Issues

Pinned

Follow

FTB Team

• January 04, 2019 11:36
• Edited

Please comment in this thread if you've experienced any Bug or Technical Issue in the game, and you need our assistance. Please do not create multiple threads as we would like to keep the forum as clean and organized as possible.

If you need assistance, please explain the issue you've experienced as best as possible and please include the following information so that we can quickly access your account and resolve the issue for you:

- Your User Name, 
- Your User ID
- Your Fan Code
- Please also specify for how long you have been experiencing this issue, in which section/screen of the game, which platform you are using (Android/iOS), as well as the device and model.

If you just have questions about the game, please kindly send them in the "General Questions" thread.

If you have any suggestions about the game, please kindly share them in our "Suggestions" thread.

If you wish to communicate with the other game users, please do that in our "General Discussions" thread.

Thanks!
The FTB Team

10

• 

  Poffa

  • November 11, 2019 14:32
  • Edited

  Hi, it looks like something went wrong with today's update.

  some player's values have been updated and some have not been updated, even if -IRL- they play in the same team  or league.

  could you please check ?

  0

  Comment actions Permalink
• 

  Ulusane

  • November 11, 2019 15:00

  I couldn't watch any videos for about 4-5 months for all; energy, coin, cash, reduce time half, ticket or the job! No video for them all for 4-5 months!

  You told about 4 months ago that your team was already looking into the issue with the videos and added you would have it resolved as soon as possible.

  You also told about 2 months ago that you were looking into this and added that you would have it resolved as soon as possible.

  When is that "as soon as possible"?

  0

  Comment actions Permalink
• 

  JEREMY

  • November 15, 2019 10:42

  Bonjour,

  ID 1:10939929
  Manager : OROME

  depuis la mise à jour d'halloween et mon achat du thème de club "Bats Team" j'ai perdu mon thème d'origine de Manchester City et je ne peux plus donc le remettre.

  Pouvez-vous me le réactiver svp ?

  Merci

  0

  Comment actions Permalink
• 

  PAUL DAVID GUIMARAES DA SILVA

  • November 25, 2019 21:53

  Player R. Knoche played Wolfsburg's last match. This is a zero score.

  User name: David
  ID: 1:10708208
  Fan code: 1x129cdrwF
  Platform: Android

  0

  Comment actions Permalink
• 

  LEMINI

  • December 02, 2019 08:20
  • Edited

  My tajoy free coins of king of avalon disappear

  10000:1:953838

   

  0

  Comment actions Permalink
• 

  Poffa

  • December 09, 2019 11:44

  Hi,

  it looks like this match have not been updated

  https://www.transfermarkt.de/spielbericht/index/spielbericht/3203553

  players from Borussia M'Gladbach have not been update on their last 3 matches

  https://www.transfermarkt.de/borussia-monchengladbach/spielplandatum/verein/18

   

   

  0

  Comment actions Permalink

Please sign in to leave a comment.