Bugs and Technical Issues

Pinned

Comments

9066 comments

  • Avatar
    Iulian Chitimus

    It's ok, but i think that i should be rewarded with the difference 80-50= 30 coins per day. I think means 30×30 days so 900 coins for this world cup competition.
    Thanks

    0
    Comment actions Permalink
  • Avatar
    FTB Team

    Hi @Iulian,

    I cannot reward you with that many coins if you didn't watch the videos. I'm looking into this with the team and, as soon as I have more info, I'll let you know.

    Brino

    0
    Comment actions Permalink
  • Avatar
    Andr66rus

    Brino, hello!

    why in the club store the emblem of Russia is not a two-headed eagle ?? and the same eagle, an exact copy of the emblem of Poland .. ?? and the same in Germany, only black .. because it's quite another image should be ??

    this does not affect the game in any way, and the opportunity to win and score points ..

    but if you provide the opportunity to choose a logo - let this logo match the original, club or national team

    0
    Comment actions Permalink
  • Avatar
    Ulusane

    I was 52th on superleage and C+, my reward was 15.000.000 cash and 38 coins, but it gave me 10.000.000 cash and 25 coins.

     

    BESIKTAS

    1xkkuBDCX8

    Fantasy Manager Football 2018

    0
    Comment actions Permalink
  • Avatar
    FTB Team

    Hi @Andr66rus,
    Do you happen to have a screenshot of the logo you're referring to so that we can check into it? Thanks!

    @Ulusane,
    Where did you see that  the reward was 15,000,000 cash and 38 coins? Do you have a screenshot?  We don't add rewards for a number like 38, it would either be 35 or 40 in those cases, but the reward for your position is 10,000,000 cash and 25 coins.

    Let me know if you have any other questions.

    - Brino

    0
    Comment actions Permalink
  • Avatar
    Andr66rus

    Hello, Brino!

    where to send a screenshot?

    0
    Comment actions Permalink
  • Avatar
    Daryl Peck

    Özyakup Is listed as no club but signed a new contract for Beşiktaş ? Also saracchi siggned for Leipzig , are they in the game ? Thanks

    0
    Comment actions Permalink
  • Avatar
    FTB Team

    Hi @Andr66rus,

    Here in the forum, there is an icon that shows a mountain, next to the hyperlink icon. Do you see it? You can send the screenshot there. If you're unable to, you can send it here

    @Daryl Peck,

    That's because they belong to teams we no longer have the official license to use in the game. If and when they play with a team we have the license to use in the game, they'll update accordingly. Let me know if you have any further questions.

    - Brino

    0
    Comment actions Permalink
  • Avatar
    KAKTUAR

    Acaban de regresarme al planeta Beginner, cuando debería estar en el planeta Master, dado que antes del mundial estaba en Diamante
    KAKTUAR
    ID: 2:5021409
    Juego FM18 football

    0
    Comment actions Permalink
  • Avatar
    KAKTUAR

    Buf, no puedo hacer nada, los torneos fallan, tengo jugadores a nivel 50 con un valor de 1000 y otros aun del planeta world cup

    0
    Comment actions Permalink
  • Avatar
    KAKTUAR

    Aunque ahora sí estot en Master sigo teniendo problemas; se me han actualizado mal los jugadores... los que deberían ser del planeta Master no lo son y viceversa

    0
    Comment actions Permalink
  • Avatar
    FTB Team

    Hola, @KAKTUAR:

    Siento el inconveniente. Sí, tuvimos problemas con el regreso de planetas, pero ahora debería estar resuelto en tu cuenta.

    Ten en cuenta que los jugadores que tenías en los planetas inferiores al planeta en el que estabas anteriormente, suben al planeta al que estabas antes, no al Máster. Los jugadores que fichas en el planeta World Cup subían a Máster. Está todo correcto.

    Si tienes alguna duda más, me lo dices.

    -Brino

    0
    Comment actions Permalink
  • Avatar
    KAKTUAR

    Pero es que están al revés! Todos los que tenía en World cup se han quedado mal y los que tenia en previo se me han actualizado a master.
    Y encima me han regalado a un jugador que YA TENÍA

    En Resumen: TODOS los jugadores que tengo ahora en diamante además de Lucas Hernández deberían ser Master

    El resto deberían ser Diamante

    Además, el jugador extra por subir de categoría debería ser uno de los de este último grupo

    0
    Comment actions Permalink
  • Avatar
    FTB Team

    Hola, @KAKTUAR:

    Sí, pero siempre te regalamos un jugador que ya tienes en el planeta anterior, ¿o estás diciendo que lo tenías ya en World Cup y te lo regalamos de nuevo en Máster?

    ¿Podrías enviarme tu ID de usuario, por favor, para poder revisarlo todo?

    - Brino

    0
    Comment actions Permalink
  • Avatar
    KAKTUAR

    KAKTUAR
    ID: 2:5021409
    Juego FM18 football

    Efectivamente, ya lo tenía en world cup.
    Al igual que todos los que ahora tengo en Diamante

    Ah, y en el Legend Pack me están ofreciendo un jugador que tenía ya en world cup

    0
    Comment actions Permalink
  • Avatar
    FTB Team

    Vale, gracias por la confirmación. Vamos a revisarlo y tendremos cualquier error solucionado lo antes posible.
    -Brino

    0
    Comment actions Permalink
  • Avatar
    KAKTUAR

    Vale, ya parece arreglado.

    0
    Comment actions Permalink
  • Avatar
    Alexlied

    Good Morning !!!

    I watch the videos to load my energy, but it never loads in its totality of 253, it's only 60, you can check what's happening.

    Thank you !!!

    ALEXANDRE LIRD

    ID: 2:1314839

    FM18 Football

    0
    Comment actions Permalink
  • Avatar
    Mac At At

    Hola,

    De repente la clasificación de la liga ha variado radicalmente. Hasta la jornada 9 mi posición era primero con pleno de victorias, mientas que a partir de la jornada 10 aparece que solamente he ganado 2 jornadas y perdido el resto y clasificado en 9 posición!!!!! No entiendo nada!!!!!

    User Name: Mac

    User ID: 1:1043

    Fan code: 1xms2b4NPd

    Game: S04 FM 2018

    0
    Comment actions Permalink
  • Avatar
    FTB Team

    Hola, @Mac At At,
    Somos conscientes del error y estamos trabajando para solucionarlo lo antes posible. Lo malo es que, debido a lo que pasó, no podemos recuperar los datos anteriores, pero estamos trabajando para solucionarlo lo antes posible para que no vuelva a ocurrir. Por el inconveniente, te he sumado una recompensa de coins en tu cuenta (lo hemos gestionado desde la plataforma de soporte, habrías recibido un correo electrónico). De nuevo, sentimos el inconveniente. 

    @KAKTUAR,
    Correcto, ya debería estar solucionado.

    @Alexlied,
    This is correct, I replied to a post about this previously. The energy videos no longer completely fill up the energy, and it's currently providing 50 energy points per video according to the current promotion. If you have any further questions, just let me know.

    0
    Comment actions Permalink
  • Avatar
    Andr66rus

    Hello, Brino!

    Please indicate which prizes are played in the current Super League( 1 place).

    In all games, a graphic image is missing.

    I would really appreciate it!

    0
    Comment actions Permalink
  • Avatar
    rui

    Hi Brino,

    I am not able to compete in the super league, I should have 5 opponents to play against (i need play 3 matches per super league round) but it is not possible

    the game is like this for yours, when I try to play against the second team I get this error:

     

     

    I already made a request for support, but the  super league on Benfica manager is still broken.

    0
    Comment actions Permalink
  • Avatar
    Ronald Kristian

    Hi brino,

    I can not watch videos either to get extra coins or extra gifts or extra money for a week. I play real madrid fantasy manager on ios and android. when playing on android but only get 5 free coins but ios can not at all. Can you fix it on iOS and android? thanks brino ..

    Real madrid fantasy manager 2019

    id: 1: 131801

    fan code: 1x1zbpoxFW

    0
    Comment actions Permalink
  • Avatar
    FTB Team

    Hi @Andr66rus,
    I'm going to check into this and let us know as soon as possible.

    @rui,
    Are you stil unable to participate? I'll check the Support platform for your ticket and we'll respond to you there too. In any case, our development team is looking into this and we'll have it resolved as soon as possible.

    @Ronald Kristian,
    When you try to watch the videos, do you receive any error message at all? If so, can you send me a screenshot? Please let me know.

    0
    Comment actions Permalink
  • Avatar
    rui

    Brino, the problem did not went away. 

    somebody renamed my help request, but no reply.
    https://fromthebench.zendesk.com/hc/en-us/requests/234133

     

    I am still locked out, and can't play the super league. 

    0
    Comment actions Permalink
  • Avatar
    Mark Downie

    Hello.

    Have not been able to receive my summer season reward for finishing in top 7 OKC.

    Team DOWNERS
    ID 2:118015
    Fan code:

    Regards Mark

    -1
    Comment actions Permalink
  • Avatar
    Mark Downie

    Somehow deleted Fan code 2xh9hco7eX

    0
    Comment actions Permalink
  • Avatar
    FTB Team

    @Mark Downie,
    No worries, with the User ID it's enough for me to check your account. Please keep in mind though that you're writing in the Fantasy Manager Football forum, and you're referring to NBA General Manager. It's best if you write to us in that forum (Bugs & Technical Issues) to keep everything as organized as possible. In any case, I've added the reward into your account now.

    @Rui,
    In that message, the team mentioned that they were working to resolve the issue as soon as possible. It hadn't been resolved yet, and that's why you hadn't received a follow up message. We've just fixed it in your account now, but please let me know when you start playing the Superleague again so that I can add the points you've obtained in the meantime.

    0
    Comment actions Permalink
  • Avatar
    Ronald Kristian

    Hi brino

    nothing happens when I click. yesterday i can watch to get coins and money but today can not at all watch video to get coin, improve player, cash, extra matches in android and ios. Please fix this as soon as brino.

    thank you brino.

    0
    Comment actions Permalink
  • Avatar
    DIEGO

    Hola Brino, desde ayer me pasa que cuando veo los vídeos para obtener coins gratis, de cada dos vídeos vistos solo entrega un coin, dice que se ha producido un error.

    NOMBRE MANAGER: Diego
    ID: 1:2318006
    CODIGO DE FAN: 1xhpWn1Mqj
    Plataforma: IOS

    Podrías revisarlo??

    Gracias y un saludo

    0
    Comment actions Permalink

Please sign in to leave a comment.

New post