Facebook account already linked to another user

Hey guys!

We receive many messages from users who experience this issue. When trying to link their account to Facebook, in the section "More > My Account", they receive an error message informing them that their account is already linked to another game user.

What does this mean?

• There's another game account that's already linked to your Facebook account.

Which account is my Facebook linked to?

• The best way to find out which account is linked to your Facebook account is by following these steps:
  • Go to "More > My Account > More > Logout
  • On the main screen, select "Account login > Facebook Connect
  • Go to the section "More > My Account > My Data" and write down the User ID (Identifier Code) that appears in that screen.

Now what do I do?

• Once you have the User ID of the account linked to your Facebook account, please contact us in the section "More > Support", explaining the problem and send us that User ID. In this way, we'll be able to resolve the issue much sooner for you.

I hope this answers your questions! If not, don't hesitate to let us know!

- Brino