We receive many messages from users who experience this issue. When trying to link their account to Facebook, in the section "More > My Account", they receive an error message informing them that their account is already linked to another game user.
What does this mean?
- There's another game account that's already linked to your Facebook account.
Which account is my Facebook linked to?
- The best way to find out which account is linked to your Facebook account is by following these steps:
- Go to "More > My Account > More > Logout
- On the main screen, select "Account login > Facebook Connect
- Go to the section "More > My Account > My Data" and write down the User ID (Identifier Code) that appears in that screen.
Now what do I do?
- Once you have the User ID of the account linked to your Facebook account, please contact us in the section "More > Support", explaining the problem and send us that User ID. In this way, we'll be able to resolve the issue much sooner for you.
I hope this answers your questions! If not, don't hesitate to let us know!