If you've changed or reset your device, and when you try to access your account it takes you to a whole new account, don't worry! We can help you recover it!
If you're playing any of our Fantasy Manager games, NBA General Manager or Baseball General Manager, you just have to do the following:
- If your previous account was linked to Facebook or an FTB account, you would only need to delete the account you're in now and sign back in with the correct Facebook or FTB account.
- If that's not the case, please send us a support ticket and let us know as much of the following information as possible, so that we can help you recover your account as soon as possible.
- The name of the game you're playing
- Your User ID
- Your User Name
Again, don't worry, because we can help you recover your account.